Binisha Tuladhar

Customer-focused sales professional with experience in retail, customer service, cashier, and inventory operations. Skilled in upselling, product recommendations, visual merchandising, and delivering personalized client experiences. Strong multitasking abilities with a commitment to accuracy, teamwork, and achieving sales targets.

Sales Associate at Urban Behavior (2025-01 – Present)

• Promote ongoing sales, promotions, and loyalty programs.
• Keep the sales floor clean, organized, and well-stocked.
• Restock items on the floor as needed.

Sales Associate at Santa 'Ville (2024-01 – 2024-12)

• Assist customers in locating products and provide detailed product knowledge.
• Process sales transactions accurately using point-of-sale (POS) systems.
• Upsell and cross-sell products to meet individual and store sales targets.

Sales Associate at Nike (2020-01 – 2022-12)

• Delivered exceptional customer service, assisting customers in product selection and ensuring a personalized shopping experience.
• Increased monthly sales by promoting Nike products and upselling complementary items.
• Ensured compliance with inventory and operational procedures, reducing stock discrepancies.
• Assisted in executing marketing campaigns and in-store events to boost engagement.

Masters in Management – University of Niagara Falls