Aena Khan

Organized and customer-focused administrative professional with 8+ years of experience supporting office operations, front desk management, scheduling, records management, client communications, and day-to-day administrative coordination. Skilled at handling multiple priorities, maintaining accurate documentation, coordinating appointments, and delivering professional service in fast-paced environments. Recognized for strong attention to detail, problem-solving abilities, and creating positive client experiences.

Administrative Assistant at Jumpact Marketing (2024-01 – Present)

• Provide administrative support to management and team members in a fast-paced office environment.
• Manage calendars, schedule meetings and appointments, and coordinate internal team activities.
• Answer and direct incoming phone calls, emails, and client inquiries in a professional and timely manner.
• Welcome visitors and maintain a professional and organized front-office environment.
• Prepare documents, reports, spreadsheets, and business correspondence.
• Maintain accurate electronic and physical filing systems for easy record retrieval.
• Coordinate office supplies, vendor communication, and general administrative requests.
• Assist with data entry, project tracking, and daily office operations.
• Support administrative and team projects while meeting deadlines and maintaining accuracy.

Front Desk Coordinator & Administrative Assistant at Epic Menswear (2021-08 – 2022-10)

• Managed front desk operations, customer service, appointment scheduling, billing, and record maintenance.
• Answered multi-line phones, handled inquiries, processed payments, and supported office and retail administration.

Assistant Operations Manager at Demesne Couture (2016-01 – 2020-03)

• Supported business operations through scheduling, documentation, billing records, payroll support, and administrative coordination.
• Maintained files, tracked orders and deadlines, and assisted management with reporting and communication.

Administrative Coordinator & Production Supervisor at Maria (2013-09 – 2016-01)

• Coordinated records, schedules, reports, vendor communication, data entry, and operational documentation.
• Designed seasonal collections, supported administrative and production processes while maintaining organized files and timelines.

Professional Certificate in Office Productivity Software – Coursera | SkillUp EdTech

BA in Fashion and Design – Pakistan Institute of Fashion & Design (2009 – 2013)