Afsana Alam

Customer-focused and compassionate professional with extensive experience supporting clients and multidisciplinary teams in fast-paced service-oriented environments

Talent

Markham, ONMember since May 25, 2026

Customer ServiceCommunicationProblem SolvingConflict ResolutionAdministrative SupportInfection Prevention and Control proceduresWorkplace Safety StandardsTeamworkProfessionalismTime ManagementSoft SkillsWorkplace CommunicationPunctualityCollaborationStress ManagementRecord KeepingData EntryClient Documentation

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Customer ServiceCommunicationProblem SolvingConflict ResolutionAdministrative Support

About

Customer-focused and compassionate professional with extensive experience supporting clients and multidisciplinary teams in fast-paced service-oriented environments. Strong background in communication, problem solving, conflict resolution, and administrative support with the ability to remain calm and professional under pressure. Currently completing Cashier and Customer Service training with hands-on knowledge of Point of Sale (POS), workplace communication, and conflict resolution.

Experience

Physician at Hi Care General Hospital (2022-01 – 2026-12)

Outpatient, Pre and Post-op and ER departments

Medical Officer at Shin Shin Japan Hospital (2022-01 – 2023-12)

Residence Internship at UTTARA Adhunik Medical College and Hospital (2021-01 – 2022-12)

Dermatology, Pediatrics, Ophthalmology departments

Education

Essential Skills for Employment in Cashier and Customer Service Training – North York YMCA Employment & Newcomer Services (2026-01)

Bachelor Degree – UTTARA Adhunik Medical College and Hospital (2020-12)

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