Aiza Matias

I have over 10 years of experience in customer-facing roles. Most recently, I worked as a Travel Consultant where I handled high-volume bookings and accurate payment processing while meeting daily sales targets. Before that, I spent over a decade as an English Instructor, which really helped me develop strong communication and problem-solving skills.

I’m known for being reliable and great with POS systems, and I’m looking to bring that experience to a retail team here in Guelph where I can help customers and keep operations running smoothly

am a reliable, bilingual professional with 10+ years of experience in high-volume customer service and instruction, currently seeking a retail or production role in Guelph where I can apply my skills in POS systems, sales, and team collaboration.

I hold a Diploma in Hotel and Restaurant Management, which gave me a professional start in the service industry. It taught me the importance of workspace organization, inventory management, and delivering high-quality customer service. I also completed specialized training in operational systems, which has made me very comfortable learning new technology and software in the workplace