Ajeet Singh

Results-driven Technical Sales Representative with expertise in bridging technical solutions and business needs. Proven ability to develop strong client relationships, identify opportunities, and deliver tailored solutions that drive sales and customer satisfaction.

Business Development Representative at Concentrix (2025-08 – Present)

Led business development and team management for exceptional customer experiences and sales growth.

• Managed daily operations and a team of X staff to deliver exceptional customer experiences, ensuring repeat business and positive client feedback.
• Implemented upselling and cross-selling techniques to boost average order value and overall sales revenue.
• Built strong customer relationships, addressing needs and resolving issues promptly to maintain brand loyalty.
• Coordinated with suppliers and vendors to optimize inventory, reduce costs, and ensure timely delivery of products.
• Trained team members in service excellence, sales techniques, and product knowledge, improving conversion rates.
• Analyzed sales reports and customer feedback to identify opportunities for improving offerings and increasing market share.
• Collaborated with management to create promotional offers and events, driving increased foot traffic and sales during off-peak hours.

Technical Support Representative at Concentrix (2024-07 – 2025-08)

Identified customer needs and translated technical product features into business solutions, with strong CRM management.

• Identified customer needs and translated technical product features into clear business solutions.
• Collaborated with technical teams to customize solutions based on client requirements.
• Handled objections and provided data-driven recommendations to support purchasing decisions.
• Maintained strong relationships with clients, driving repeat business and long-term partnerships.
• Used CRM tools to track leads, update pipeline activity, and manage follow-ups.
• Stayed updated on product knowledge, industry trends, and competitor offerings.

Sales Representative at Senture Ltd. (2018-06 – 2019-01)

Sold premium memberships for India's leading food delivery app with consistent sales target achievement.

• Sold premium memberships for one of India's leading food delivery apps, consistently meeting and exceeding monthly sales targets.
• Engaged with B2C customers through outbound calls, explaining membership benefits and addressing objections.
• Utilized persuasive communication and consultative selling techniques to maximize conversion rates.
• Maintained accurate records of customer interactions and transactions in CRM systems.
• Achieved recognition for top sales performance within the team on multiple occasions.

Diploma in Mobile Application Design and Development – Lambton College (2021)

Bachelor in Computer Applications – Indraprastha University (2018)