Akimha Smith

Excellent verbal communication; comfortable engaging with the public and representing causes with enthusiasm. Proven ability to build rapport quickly and maintain trust with diverse individuals. Adaptable team player with a positive attitude and willingness to learn.

Experienced in managing appointments, consultations, and sales transactions. Confident working in fast-paced, high-volume environments. Quick learner with a strong work ethic and ability to take initiative.

Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint). CPR & First Aid certified; clear criminal record.

Shelter Support Worker - Strathmore Overnight Shelter

• Handle incoming calls and request, upon completing intake forms for admission.
• Collaborate with colleagues and supervisors with how to better meet the needs of the clients.
• Daily observation of behavioral of clients and documenting changes and interaction in social settings.
• Ensure Shelter's cleanliness, sanitation, and upkeeping.
• Prepare meals, rationalization of food and manage food storage.
• Enforce program rules and maintain safety
• Refer clients to other social services that better fit their needs, assist clients in locating and utilizing community resources, medical, financial assistance, housing, transportation and more.

Body Contouring Instructor - Toronto Beauty Academy

(2021-01 - 2025-12)

• Conducted personalized consultations and educated clients on services.
• Communicated treatment processes and post-care instructions clearly and effectively.
• Managed appointments and completed POS transactions.
• Maintained client files and scheduling systems.
• Built positive client relationships that resulted in repeat visits and referrals.

Supply Staff - Sentient HR Services

(2017-01 - 2019-12)

• Adapted quickly to various childcare centres and private school environments.
• Interacted with children and families, maintaining safety and positive experiences.
• Followed schedules and routines while communicating effectively with staff.
• Supported developmental activities, helping children engage in play and learning.

Summer Camp Counsellor - Tropicana Community Services - Toronto, ON

(2014-01 - 2017-12)

• Led small and large group activities such as games, nature walks, and events.
• Maintained daily logs and reports including attendance and incidents.
• Acted as a role model and provided leadership to campers and peers.
• Communicated with parents and guardians regarding camper experience.
• Supported inclusive and engaging programming aligned with camp values.

Certificate - Early Childhood Assistant - Centennial College (2017-12)

High School Diploma - Pope Paul Catholic Secondary High School (2007-12)