SALES Associate - Beauty Supply - Toronto, ON
(2022-09)
- Answered inquiries about products, pricing, and availability with detailed knowledge.
- Identified customer needs and recommended suitable products to increase sales.
- Created visually appealing displays to attract customers and drive sales.
Cash Lead - Nike - Mississauga, ON
(2021-07 - 2022-09)
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Provided primary customer support to internal and external customers in fast-paced environment.
SALES LEAD, KEY HOLD - Foot Locker - Mississauga, ON
(2017-12 - 2021-06)
- Assists the management team with supervision on the sales floor and with the function of the store.
- Exceed the company standers of customer services and selling through customer engagement.
- Demonstrate ability to genuinely interact with customers to show passion and knowledge within their shopping experience.
- Clear communication when directing on floor work, talking to management team, and providing training.
Server, Host - Swiss Chalet - Mississauga, ON
(2015-01 - 2020-08)
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Onboarded new employees, including training, mentoring and new hire documentation.
