Alison Browning

Customer service professional with 10+ years of experience across hospitality, tourism, e-commerce, retail and administrative operations. Proven ability to build positive customer relationships, manage competing priorities and deliver polished service in fast-paced, high-volume environments. Known for sound judgement, operational reliability, clear communication and a collaborative approach.

Owner | Independent E-commerce Business at Poshmark (2025 – Present)

Curate and manage all listings including sourcing products, photos, market research, customer communications, inventory, shipping, order fulfillment, and organized business records.

Server / Supervisor | Keyholder at Cajun Pepper (2024 – 2026)

Delivered attentive service while overseeing front-of-house priorities and supporting efficient operations in a fast-paced restaurant.

• Managed opening and closing procedures, cash reconciliation, and keyholder responsibilities.
• Supported staff training, task delegation, guest issue resolution, and coordination between front- and back-of-house teams.

Carpenter’s Assistant at Residential Construction (2025 – 2025)

Assisted in the demolition and construction of residential foundation, decks, additions, roofing and siding while maintaining a safe, organized work environment and adapting quickly and skillfully to new tasks.

E-Commerce / General Merchandise / Reception at Calgary Harley-Davidson (2019 – 2022)

Recognized as General Merchandise’s Top Sales Associate for 3 consecutive years while supporting reception, e-commerce and administrative operations.

• Handled in-person, phone and e-mail inquiries; order processing and fulfillment; and maintained accurate inventory records and documentation.

Bartender / Server | Keyholder at Schooner’s Pub (2018 – 2023)

Delivered efficient service in a fast-paced, high-volume pub; opened and closed business; balanced tills; reconciled cash; prepared nightly deposits and VLT cash dumps.

• Assisted in onboarding of new staff and supported efficient front-of-house operations.

Restaurant / Event Server at Masa’s - Sun Peaks Resort (2018 – 2018)

Served resort guests, weddings, conferences and private events while maintaining high guests-service standards.

Tour Group / Restaurant Server / Bartender at The Crossing Resort (2017 – 2018)

Served international tour groups and travelers in a remote, high-volume and fast-paced seasonal resort on one of Canada’s most famous and heavily traveled highways.