Leslie Coffie
Customer Service Professional
About
Highly motivated and results-oriented customer service professional with 3 years of experience exceeding customer expectations in a fast-paced retail environment. Proven ability to resolve customer inquiries promptly and efficiently while consistently exceeding satisfaction targets. I provide exceptional customer service while maintaining a positive and professional demeanor.
I have a strong work ethic, working well in a team or independently, and am willing to go above and beyond to ensure customer satisfaction.
Experience
Kitchen/Dining staff - Firestone restaurant
(2025-06)
- Clean the dining room, kitchen and staff area of the restaurant
- Move kitchen equipment to and from various areas of the restaurant
- Ensure safety and health standards are met and complied to
Laser Machine operator/Warehouse Associate - Leader products
(2024-08 - 2024-10)
- Loaded and unloaded boxes on and off shelves respectively for use in the warehouse
- Operated a laser printing machine for cow tags
- Performed general warehouse cleaning duties
Kitchen staff - Shanghai House
(2022-03 - 2023-06)
- Cleaning & Sanitizing: Maintained cleanliness of workstations, washed dishes, and followed hygiene protocols
- Cooking Assistance: Followed recipes, operated kitchen equipment, and ensured proper cooking techniques
- Waste Disposal: Properly disposed of food waste and recyclables
Cashier - Calgary stampede
(2023-06 - 2023-06)
- Successfully served a high volume of customers, ensuring prompt and courteous service
- Prepared and served a variety of slush beverages, adhering to strict quality and safety standards
- Maintained cleanliness and sanitation of the Slush Zone area, including equipment and workstations
- Managed cash transactions, handled payments, and provided accurate change to customers
- Assisted in restocking inventory and monitoring stock levels to avoid shortages during peak hours
- Addressed customer inquiries, resolved issues, and provided information about products and promotions
Education
Bachelor of Science - Computer Science - The University of Lethbridge (2022-09)