Amanda J

Managed client services and group benefits administrative support for group benefits operations over 9 years, maintaining detail-oriented accuracy and organized information handling.

Group Benefits Administrator at Finuity Wealth Inc. (2026-02 – 2026-10)

• Administered employee benefits enrollments, changes, and terminations with strict accuracy.
• Coordinated leave, eligibility, and dependent verification within HRIS and carrier systems.
• Resolved employee benefits inquiries regarding medical, dental, vision, and retirement plans.
• Reconciled carrier invoices, eligibility files, and payroll deductions to support clean audits.
• Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
• Ensured timely processing of life event changes, diligently updating employee records as needed.
• Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
• Reviewed benefits paperwork for accuracy and completeness.
• Managed continuous enrollment processes, as well as yearly enrollment periods.
• Streamlined benefits enrollment procedures for improved employee experience and reduced processing time.
• Facilitated seamless onboarding experiences for new hires by providing comprehensive benefits orientation sessions.
• Managed employee benefits program, working with vendors, providers, and staff to maintain strong portfolio of insurance and retirement options.
• Located providers for employee medical, dental and life.
• Streamlined benefits administration process, leading to increased efficiency and reduced processing times.
• Resolved employee benefits issues promptly, maintaining high levels of employee trust and satisfaction.

Group Benefits Administrator at JP Fenrich Financial (2017-01 – 2026-01)

• Processed employee benefits enrollments, changes, and terminations with strong attention to accuracy.
• Supported leave eligibility reviews and dependent verification in HRIS and carrier systems.
• Answered employee questions about medical, dental, vision, and retirement plans.
• Matched carrier invoices, eligibility files, and payroll deductions to support clean audits.
• Helped employees with benefits questions and provided timely issue resolution.
• Handled life event updates on time and kept employee records current.
• Protected confidential employee information tied to benefit plans and personal situations.
• Checked benefits forms for accuracy and completeness.
• Managed ongoing enrollment and annual open enrollment processes.
• Improved benefits enrollment steps to enhance employee experience and shorten processing time.
• Guided new hires through benefits orientation during onboarding.
• Supported employee benefits programs by working with vendors, providers, and staff to maintain strong insurance and retirement offerings.
• Identified medical, dental, and life insurance providers for employees.
• Improved benefits administration workflow to increase efficiency and reduce processing time.
• Resolved benefits issues quickly to maintain employee trust and satisfaction.

Child Educator at YMCA Clareview Child Care (2015-09 – 2017-12)

• Delivered high-quality childcare in the pre-kindergarten classroom, fostering a supportive learning environment.
• Prepared nutritious snacks tailored to children's dietary needs, promoting healthy eating habits.
• Ensured a clean and safe environment by washing dishes after meal preparation, supporting overall hygiene.

Day Home Provider at Vegreville and Area Family Day Home Association (2009-03 – 2015-06)

• Nurtured and cared for children aged 9 months to 9 years, fostering a safe and supportive environment under Day Home Agency accreditation.
• Designed and served balanced meals in accordance with Canada Food Guide, ensuring nutritional needs were met for optimal child health.
• Organized and led daily activities that promoted developmental milestones and enhanced engagement among children.

Diploma in Medical Office Administration – CDI College (2016-12)

Diploma in Oil And Gas Administration – CDI College (2016-05)

Highschool Diploma – Queen Elizabeth Composite High School (1999-06)