Amanda McLellan

Collaborated with team members to identify and accomplish agency objectives. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Assisted clients in receiving high-quality, appropriate care with best possible results.

Homeless Shelter Worker - Unitarian Shelter - Nanaimo, BC

(2018-02 - 2018-06)

• Collaborated with team members to identify and accomplish agency objectives.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Assisted clients in receiving high-quality, appropriate care with best possible results.
• Connected with grass-roots organizations to solidify partnerships, build support, and garner attention for key messages.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Supervised daily hygiene at the Nanaimo shower pilot project.
• Conducted needs assessments and referred clients to financial, medical, social and community assistance and services.
• Educated clients and community members about mental or physical illness, substance abuse, medication-assisted treatment and available community resources.
• Informally provided information on harm reduction

Administrative Assistant - Fisheries And Oceans Canada - Richmond, BC

(2008-12 - 2010-01)

• Directed customer communication to appropriate department personnel.
• Routed contracts, agreements, and invoices through proper signature process.
• Answered phones to direct callers, schedule appointments and provide general office information.
• Greeted visitors or callers daily to handle questions or direct to appropriate staff.
• Processed financial documents, contracts, expense reports and invoices.
• Met incoming guests and clients, offering immediate assistance.

Beauty Therapy: Esthetics And Nail Care Technology - Dominelli International School Of Esthetics (2003-06)