Amarsingh Ramchurrun

Results-driven hospitality professional with over 25 years of international experience in luxury hospitality, food & beverage operations, customer service, team leadership, and business consulting. Proven success managing multicultural teams, improving guest satisfaction, increasing operational efficiency, and delivering exceptional service across luxury resorts, cruise lines, and hospitality environments. Experienced in staff training, operational management, guest relations, inventory control, workplace safety, and leadership development.

Recognized for professionalism, adaptability, problem-solving, and the ability to build strong relationships with clients, guests, and colleagues.

Hospitality Consultant at Independent Hospitality Consultant (2023-07 – Present)

• Provided hospitality consulting and operational support to hotels, restaurants, and tourism businesses.
• Advised guest service standards, staff training, beverage operations, and customer satisfaction initiatives.
• Supported hospitality recruitment, interview preparation, and professional development.
• Conducted market research and operational improvement projects.
• Maintained active professional development through leadership, hospitality, wine, and management certifications.

Bar Supervisor | Lead Bartender | Wine Specialist at Royal Caribbean International (2016 – 2023)

• Supervised multicultural teams in high-volume hospitality operations serving international guests.
• Delivered exceptional customer experience while maintaining company service standards.
• Managed beverage inventory, ordering, cost controls, and operational compliance.
• Trained and mentored employees on customer service, operational procedures, and safety standards.
• Resolved guest concerns effectively and maintained high guest satisfaction scores.
• Collaborated with Hotel Operations, Food & Beverage, Housekeeping, Entertainment, and Guest Services departments.
• Supported vessel reopening initiatives following the COVID-19 pandemic while maintaining health and safety compliance.

Chef de Rang at SeaDream Yacht Club (2012 – 2015)

• Delivered personalized luxury hospitality services to international guests.
• Coordinated exclusive dining experiences and special events.
• Built strong guest relationships resulting in exceptional satisfaction ratings.

Senior Fine Dining Professional at Seabourn Cruise Line (2011 – 2012)

• Delivered premium dining experiences for luxury international clientele.
• Assisted with VIP functions, private events, and guest engagement initiatives.
• Maintained world-class hospitality standards.

Senior Waiter at Cunard Line (2006 – 2010)

• Delivered refined dining service aboard one of the world's most prestigious cruise brands.
• Assisted guests with personalized requests and service recovery.
• Maintained exceptional customer satisfaction standards.

Server / Head Waiter at Constance Lémuria Resort (2002 – 2006)

Relais & Chateaux

• Progressed from Server to Head Waiter through outstanding service performance.
• Delivered five-star dining experiences to international luxury travelers and VIP guests.
• Assisted with team supervision, staff training, and daily restaurant operations.
• Worked closely with culinary and management teams to maintain luxury hospitality standards.

School Diploma – New Devton College