Amy Gibos

Operations and administrative professional with 15+ years of experience coordinating workflows, client communication, scheduling, documentation, and day-to-day business operations across freelance, hybrid, and small-business environments. Experienced working independently, maintaining organized systems, managing competing priorities, and supporting teams and business owners in fast-paced environments.

Administrative & Operations Support - Little City Signs

(2025-07 - 2025-11)

• Served as primary point of contact for client communications; managed incoming inquiries, triaged requests, and ensured timely follow-up
• Prepared quotes, coordinated job scheduling, and tracked timelines across internal stakeholders and clients
• Maintained organized client communications and administrative documentation within a fast-paced team environment
• Coordinated appointments, site measurements, and logistics scheduling with independent judgment on priorities
• Supported day-to-day operational continuity, adapting to shifting priorities in a fast-paced environment
• Maintained accurate digital records, job documentation, and administrative tracking systems

Senior Designer & Creative Coordinator - Operations Support - Kanto Living

(2017-04 - 2022-07)

• Provided high-level administrative and operational support to company leadership in a fully remote environment
• Coordinated workflows, scheduled meetings, and managed shifting priorities across internal teams and external stakeholders
• Developed an intake and tracking process that improved workflow accuracy and reduced internal confusion
• Drafted and maintained internal communications, meeting notes, and process documentation
• Supported onboarding coordination and cross-departmental communication during high-growth and pandemic operations
• Managed multiple competing priorities and timelines while maintaining accuracy and responsiveness

Business Operations & Client Support — Self-Employed - AG Graphic Designs

(2012-01)

• Manage client communications, invoicing, contracts, scheduling, and project documentation independently
• Coordinate multiple concurrent projects, deadlines, and deliverables with minimal direction
• Maintain organized digital file systems, records, and project information
• Prepare client-facing correspondence, reports, and professional documentation
• Manage day-to-day administrative requirements of an independent service business

Contract Digital Asset & Documentation Support - G&G Brands

(2023-09 - 2024-06)

• Organized, standardized, and documented 150+ product records across internal systems
• Renamed, corrected, and consolidated digital assets in excess of 20K files to improve usability and internal consistency
• Supported inventory and product record accuracy through structured documentation practices

Diploma - Digital Media Design - Northern Alberta Institute of Technology