Tanya Mears

Results-driven Project, Operations and Business Administration professional with extensive experience supporting complex projects, procurement, materials management, scheduling, cost control, financial administration, vendor relationships and day-to-day operations. Brings a diverse background spanning project management, industrial manufacturing, commercial finance, procurement, inventory management, logistics, government administration and customer/stakeholder management. Experienced coordinating multiple priorities, monitoring project requirements, working with vendors and subcontractors, managing documentation and supporting teams in fast-paced operational environments.

Previous project-management experience includes coordinating tank-build projects from scope review through execution, working cross-functionally with Drafting, Engineering, Quality Assurance and Operations, developing schedules, monitoring ERP work orders, managing materials and costs, coordinating vendors/subcontractors, and communicating project status with clients. Currently responsible for parts procurement, inventory, supplier relationships, replenishment, pricing, cost control and operational support in a high-volume service environment. Targeting project administration, project coordination, procurement, materials, operations and site-support opportunities within mining, construction, industrial and resource-sector environments.

Parts Manager - CHEMO RV SALES & SERVICE LTD. - 150 Mile House, BC

(2024-06)

Manage parts operations supporting service and repair activities in a high-volume environment, with responsibility for procurement, inventory, supplier relationships, cost management and operational coordination.

• Manage inventory levels, replenishment and purchasing decisions to maintain material availability while controlling excess inventory and carrying costs.
• Source parts, equipment and materials from multiple suppliers based on availability, pricing, lead times and operational requirements.
• Maintain supplier and vendor relationships and coordinate timely delivery of required materials.
• Support technicians and service operations by identifying, sourcing and expediting required parts and materials.
• Monitor inventory costs, pricing and profitability.
• Coordinate with service and other departments to resolve material shortages and operational issues.
• Process quotes, orders, purchasing activities and inventory transactions.
• Maintain accurate documentation and system records.
• Balance competing customer, technician, vendor and operational priorities in a fast-paced environment.
• Provide technical and product support to customers and internal teams.
• Identify opportunities to improve purchasing, stocking and inventory-management practices.
• Relevant JDS strengths: procurement, materials management, inventory control, supplier coordination, cost management, ERP/system accuracy and field/service support.

Service Advisor - FRASERWAY RV - Abbotsford, BC

(2023-05 - 2024-03)

• Coordinated communication between customers, technicians, warranty providers and service operations.
• Managed repair orders from intake through completion while maintaining accurate documentation.
• Reviewed warranty and service-contract coverage and coordinated approvals and required information.
• Established customer expectations regarding repair requirements, timelines and costs.
• Coordinated multiple service priorities in a deadline-driven operational environment.
• Participated in meetings, training and process discussions.
• Resolved issues through clear communication and cross-functional coordination.

Group Administrator - RAYMOND JAMES - Williams Lake, BC

(2022-08 - 2023-05)

• Managed administrative processes for new and renewal insurance policies.
• Prepared quotations, coordinated binding, billing and follow-up activities.
• Maintained accurate records and documentation within regulatory and compliance requirements.
• Provided professional service to clients while managing multiple deadlines.
• Completed Life Insurance course.

Shipper / Receiver - E.B. HORSMAN & SON - Williams Lake, BC

(2022-06 - 2022-08)

• Received, verified, organized and shipped electrical parts and equipment.
• Maintained accurate shipping and receiving documentation.
• Operated forklift equipment.
• Coordinated material movement and order fulfillment in a fast-paced distribution environment.

Parts Advisor - CHEMO RV SALES & SERVICE LTD. - 150 Mile House, BC

(2021-05 - 2022-07)

• Supported parts and service operations through purchasing, receiving, inventory control and replenishment.
• Prepared quotes and processed customer and service orders.
• Coordinated parts sourcing and supplier communications.
• Managed receiving, shipping and inventory transactions.
• Assisted with pricing and margin management.
• Supported technicians and service personnel with parts identification and availability.
• Maintained accurate system records and documentation.

Project Coordinator / Project Manager - FOREMOST UNIVERSAL LP - Hythe, AB

(2018-10 - 2020-04)

Managed and coordinated industrial tank-build projects from initial scope review through execution and completion.

• Reviewed project scopes and coordinated requirements for tank-build projects.
• Worked directly with Drafting, Engineering, Quality Assurance and Operations to coordinate project execution.
• Developed and maintained project schedules using Microsoft Project and Visual ERP.
• Monitored work orders, materials requirements and operational steps through the ERP system.
• Tracked project progress, milestones and outstanding requirements.
• Coordinated with vendors and subcontractors to obtain pricing and ensure project scope requirements were met.
• Supported procurement and material sourcing activities.
• Monitored project costs and prepared cost-management reports.
• Communicated project progress, technical information, changes and requirements to clients.
• Coordinated change orders and associated project documentation.
• Assisted with invoicing and project financial administration.
• Identified project risks, schedule issues and material requirements and followed through to resolution.
• Coordinated multiple projects and priorities in a deadline-driven industrial manufacturing environment.
• This experience is particularly relevant to JDS because it combines industrial project coordination, ERP systems, materials, procurement, scheduling, cost control, vendors/subcontractors and cross-functional operations.

Group Administrator - INSURANCE BROKER - Grande Prairie, AB

(2017-09 - 2018-10)

• Managed new and renewal accounts, quotations, billing and documentation.
• Maintained compliance with required procedures and deadlines.
• Coordinated client requirements and follow-up.
• Provided professional customer service and administrative support.
• Completed CENS and GBA 1 – Managing Benefit Plans Part 1.

Executive Assistant - 1566177 ALBERTA LTD. - Grande Prairie, AB

(2013 - 2016)

Provided senior-level administrative and operational support while helping develop and grow the business.

• Coordinated complex projects and time-sensitive priorities for company leadership.
• Supported business growth from start-up through ongoing operations.
• Coordinated and coached sales staff and new employees.
• Managed payroll, accounts payable, accounts receivable and invoicing using Simply Accounting.
• Supported WCB and safety-compliance requirements.
• Prepared monthly business reports.
• Supported sales and marketing activities.
• Coordinated office administration and delegated administrative responsibilities.
• Maintained confidential business information.
• Used Microsoft Office and various business-management systems.

Commercial Account Manager - BMO - Grande Prairie, AB

(2013 - 2014)

Managed commercial banking relationships across multiple industries including transportation, oil and gas, professional practices, automotive dealerships, commercial real estate and franchise operations.

• Managed commercial client relationships and financial portfolios.
• Developed profitable client relationships and provided financial solutions.
• Managed commercial borrowing relationships exceeding $15 million.
• Completed hundreds of new and renewal transactions.
• Analyzed financial information and supported credit decisions.
• Sold credit and non-credit financial products.
• Coordinated complex documentation and internal approvals.
• Worked with internal lending programs and financial systems.
• Maintained strong client relationships while managing multiple competing deadlines.

Executive Assistant - TOWN OF BEAVERLODGE - Beaverlodge, AB

(2010 - 2013)

Provided administrative and operational support to the Chief Administrative Officer, Mayor and Council.

• Prepared agendas, minutes, correspondence and administrative documentation.
• Conducted policy and funding research.
• Researched and prepared grant/funding applications.
• Managed utility statements, tax notices, tax certificates and business licences.
• Processed accounts payable and receivable.
• Reconciled bank, VISA, Mastercard and POS transactions.
• Supported municipal website administration.
• Trained employees on systems, procedures and security requirements.
• Worked with Muniware, Microsoft Office, security systems and water-treatment software.
• Supported planning and development activities.
• Assisted with municipal events and operational activities.
• Worked with confidential government information and documentation.

Progressive career spanning customer service, administration, commercial lending and small-business banking - ATB FINANCIAL - Edmonton, AB

(1999 - 2009)

• Positions included: Small Business Advisor; Commercial Loans Underwriter; Commercial Administrator; Personal Loans Administrator; Customer Service Supervisor; Customer Service Coordinator; Customer Service Representative
• Commercial lending and financial analysis.
• Credit underwriting and risk assessment.
• Small-business and commercial client relationships.
• Financial documentation and transaction processing.
• Portfolio administration.
• Customer service and relationship management.
• Staff supervision and training.
• Compliance and procedural controls.
• Complex financial transactions and documentation.

DCS / DEC - Administration (Business Administration) - NBCC Miramichi-Campbellton (1995 - 1997)