Andrea Michael

Extensive supervision and management of municipal collection and processing of waste, organics, and recycling with 24 years of experience in a unionized environment. Strong background in operations management, financial administration, payroll, and human resources with solid understanding of regulatory compliance including Ministry of Environment, Ministry of Labour, and Occupational Health and Safety Act. Proven expertise in managing waste transfer stations, MRF's, and scale operations with excellent analytical, problem-solving, and interpersonal skills.

Office Manager - Extendicare- Hallowell House - Picton, Ontario

(2022-01)

Oversee Payroll, Accounts Payable, Accounts Receivable, billing, and collections for the site. Assist in disciplinary letters and other HR letters. Assist all Department Managers with relevant information to operate the Home. Many other tasks as required.

OPERATIONS MANAGER - GFL ENVIRONMENTAL INC - Belleville, Ontario

(2013-01 - 2022-12)

Responsible for the daily operations of Waste Transfer Station, and Waste Hauling Division for commercial and residential operations in Belleville, and Quinte West.

• Perform all aspects of hiring, including screening new employees, interviewing, training, and supervision of all workers
• Introduce and roll-out any new company policy and procedure
• Participate in meetings for all aspects of the business including: safety, financial budgets, Operations, Customer service, Strategic planning, and Compliance
• Communicates with Municipal Officials, Ministry of Labour, Ministry of Transportation, Weights and Measures, Ministry of Environment, and other Regulatory Offices
• Ensure operational efficiencies and manage cost efficiencies
• Analyze, approve and code bills for payment
• Prepares annual budgets
• Controls scheduling of workers, approves time off and records payroll
• Assist in the tendering process of new contracts
• Manage the M-5 Maintenance program for the site
• Manage the Safety and Compliance program and ensure the site is compliant
• Complete accident investigations and assist the Claims Dept with any WSIB claims and back to work program
• Promote sales and growth including assisting in tendering of new contracts

ROUTE SUPERVISOR - WASTE MANAGEMENT OF CANADA - Trenton, Ontario

(2007-01 - 2013-12)

Increased profitability of company by management of all drivers and routes and logistics; scheduling, payroll, union disputes, discipline. Responsible for new hires and training for new drivers, making Executive decisions in organization and creation of new routes and runs, while dealing with client requests and issues. Committed to health and safety through meetings and organization briefings.

Management representative member for the Joint Health and Safety Committee; Adhering to all Ministry of Labour standards and communication with the Ministry for inspections of site, keeping company in line with Ontario Occupational Health and Safety Act laws. In charge of managing all accident and injury reports, including reporting incidents and injuries to WSIB, actively promoting return to work plans, and effectively minimizing lost-time claims.

OPERATIONS SPECIALIST - WASTE MANAGEMENT OF CANADA - Trenton, Ontario

(2002-01 - 2007-12)

Directly in charge of the daily operations responsible for the Trenton site including payroll, vehicle maintenance, accounts payable, and direct reporting to management through monthly reports detailing trends and statistics. Used financial background skills to successfully manage the activities of the office and monitor costs. Developing human resource management skills.

Business and Accounting Specialist Diploma - Financial Management - ONTARIO BUSINESS COLLEGE

LAW & SECURITY ADMINISTRATION DIPLOMA - Customs and Immigration Law - LOYALIST COLLEGE OF APPLIED ARTS AND TECHNOLOGY

Human Resources Management (2015-01)

Industrial Relations (2015-01)

Occupational Health and Safety (2015-01)

Strategic Compensation (2015-01)

Training and Development (2016-01)

Strategic Human Resources (2016-01)

Recruitment and Selection (2021-01)

Organizational Behavior (2021-01)

Accounting and Financial Management (2021-01)