Ann Seggie
Sales and Marketing Professional with Customer Service Excellence
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About
Highly adaptable, multi-skilled in Sales and Marketing. A demonstrated history of success in Customer Service meeting deadlines, exceeding sales targets and budgets. Highly skilled and experienced in customer service, identifying client needs, and creating a marketing plan to meet and exceed those needs.
Cross functional strengths in working with Management, Creative Departments, Production, and Promotions. Expert in building and gaining customer's trust and respect which invariably translates into higher sales and satisfied customers. A team player, with the ability to think outside of the box and find solutions.
Works well and respected by peers. Adept at finding simple solutions to problems and issues. Repeated award winner for sales and service, including Most New Business Award, and President's Club Award in three consecutive years, runner-up for Rookie of the year in first year, all with Rogers Media, and Canada wide.
Experience
Owner at Bricks 4 Kidz
Provide educational programs for elementary school students.
Radio Advertising Sales and Marketing at Rogers Media
- Responsible for investigating and understanding customer's needs, then working with the creative and production departments to develop a sound marketing plan for their individual business.
- Creating and negotiating customer contracts
- Responsible for meeting sales targets, and sourcing and developing new clients.
- Providing front-line assistance to the Accounts Receivable Department to work with clients in meeting payment deadlines.
- Meeting Client Care requirements, which required ongoing account management by meeting clients on a regular basis to stay informed of any changes or upcoming opportunities.
- Strong prospecting, selling and presentation skills.
- Excellent communication, organization and interpersonal skills.
- Self-starter with energy, ideas, discipline and enthusiasm.
- Work independently; yet a strong team player.
- Experience in Management roles, managing small business and employees.
Education
Grade 12 – Carlisle, England
1st year in Pre-Nursing – Carlisle Technical College
Certificate/Course in Hotel & Restaurant Management
Certificate/Course in Travel Agent
Certificate/Course in Word Processing & Microsoft Office – Northwest Community College
