Anusua Mondal
Customer support and operations professional
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About
Customer support and operations professional with experience in front desk coordination, HR support, document management, and remote team communication across on-site and remote roles. Brings workflow coordination, compliance, and customer relationship management experience, with a focus on keeping operations organized and stakeholders supported.
Experience
HR & Legal Operations Consultant - CREATIVE CONSTRUCTIONS - Remote
(2024-02)
- Coordinated remote operations through scheduling, reporting, email correspondence, and virtual meetings to enhance communication and efficiency.
- Maintained digital records with high accuracy, assisted with recruitment and onboarding, and improved workflows to accelerate project delivery timelines.
- Collaborated with project teams to align efforts with client objectives and ensure successful project outcomes.
Administrative Executive (On-Site) - CREATIVE CONSTRUCTIONS - India
(2023-01 - 2024-01)
- Managed front desk operations, addressing visitor inquiries and calls to facilitate effective communication.
- Drafted and reviewed contracts and agreements, ensuring compliance and accuracy to support seamless daily operations.
- Assisted in HR functions by supporting onboarding process and maintaining employee records to enhance workforce management.
Education
MASTERS OF BUSINESS ADMINISTRATION - HR Management & Business Consulting - University Canada West (2025-12)
BACHELOR OF ARTS & BACHELOR OF LEGISLATIVE LAW - Intellectual Property Law and Business Law - Amity University (2023-02)
