Apoorva Sharma

Detail-oriented and highly organized Office Administrator with experience supporting administrative operations, customer service, sales coordination, record management, invoicing support, and business communications. Skilled in managing documentation, maintaining databases, preparing reports, coordinating schedules, and providing exceptional support to customers and internal teams. Proficient in Microsoft Outlook, Word, and Excel with strong multitasking, problem-solving, and organizational abilities.

Recognized for professionalism, accuracy, confidentiality, and commitment to operational excellence.

ADMINISTRATIVE & SALES SUPPORT COORDINATOR - Lifetime Water Systems - Ontario

(2024)

• Provide administrative and operational support to management and sales teams.
• Prepare quotations, customer documentation, and order-related records.
• Maintain customer databases, spreadsheets, and electronic filing systems.
• Manage customer inquiries and professional email correspondence.
• Update and maintain accurate business records and documentation.
• Generate reports and track customer information using Microsoft Excel.
• Coordinate customer follow-ups and scheduling activities.
• Assist with office procedures, documentation control, and general administrative functions.
• Key Achievement: Maintained accurate customer records and documentation while supporting high-volume administrative operations.

OFFICE ADMINISTRATOR - Harrykam Transportation Inc. - Ontario

(2023 - 2024)

• Managed daily administrative activities and office operations.
• Processed invoices, billing records, and operational documentation.
• Coordinated schedules, appointments, and internal communications.
• Maintained confidential files and company databases.
• Prepared reports, correspondence, and business documents.
• Communicated professionally with customers, vendors, and management.
• Managed email communications and electronic filing systems.
• Supported multiple departments with administrative and operational requirements.
• Key Achievement: Improved document organization and maintained accurate administrative records supporting efficient office operations.

CUSTOMER SERVICE & ADMINISTRATIVE ASSOCIATE - Vishal Mega Mart - India

(2021 - 2023)

• Delivered professional customer service and resolved customer inquiries.
• Maintained accurate records and completed administrative documentation.
• Assisted with inventory reporting and business record maintenance.
• Supported daily operational and administrative requirements.
• Performed data entry and documentation tasks with a high degree of accuracy.
• Assisted in coordinating customer requests and transactions.

MASTER OF BUSINESS ADMINISTRATION (MBA) - Gitarattan International Business School (2020)

BACHELOR OF BUSINESS ADMINISTRATION (BBA) - Rukmini Devi Institute of Advanced Studies (2018)