Arshdeep Kaur

Detail-oriented healthcare administration graduate with experience in clerical operations and patient coordination support. Skilled in data entry, scheduling, and managing high-volume tasks with accuracy. Proven ability to communicate effectively and coordinate workflows in fast-paced environments. Familiar with healthcare administrative processes, including patient intake and scheduling.

VHA Home HealthCare, Volunteer – January 2024- May 2024

Administrative Support North York, ON,

• Ensured compliance with COVID-19 protocols and verified appointment schedules.
• Managed front-desk reception and client intake.
• Scheduled and confirmed 25+ patient appointments daily.
• Coordinated and managed high-volume scheduling and appointment-related data, ensuring accuracy and timely updates
• Maintained and updated records using electronic systems (EMR-style data entry platforms) with strong attention to detail
• Assisted nursing staff with medical administrative documentation and clinical paperwork.

Scheduling Coordinator – Thornbrook Home Care Inc. August 2024- June 2025

• Coordinated and managed daily scheduling of caregivers and client appointments using EMR systems such as Juno EMR and Accuro EMR.
• Maintained and updated client and staff records within EMR and scheduling systems
• Assisted with onboarding new clients and coordinating initial service setup
• Generated reports, managed data entry, and supported administrative functions using electronic systems

Data Administrator / Clerical ​ 08/2023 to Current

UPS – Caledon, ON

• Generated and updated records using internal systems (ERA, IVP, RACAF), ensuring accurate data entry and documentation.
• Reviewed and corrected tracking information, including postal codes and shipment details, maintaining high data accuracy.
• Coordinated communication between departments using radio systems, supporting real-time operational updates.

Diploma: Office Administration – Health Services ​05/2024

Georgian@ILAC - Toronto, ON