Arushi Malik

• Skills: Quick learner, strong attention to detail, creative and innovative, proactive and problem-solving
• Highly organized, independent and works well in a flexible schedule
• Strong oral and written communication skills in English
• Excellent active listening skills; passionate and curious to help clients solve their concerns
• Friendly, professional, efficient, and focused on exceeding customer expectations
• Strong team player, flexible, a natural leader, and works well in a fast-paced environment
• Strong technical Skills: Microsoft Office, Video Editing, Photo Editing

Customer Service

• Delivered excellent customer service to clients/parents thoroughly and professionally
• Always listened to their problems carefully and made sure that they were comfortable and pleased with answers provided
• Uncovered and solved customers requirements and needs

Teamwork Skills

• Assisted team members with responsibilities wherever necessary across various events
• Trained new employees in job responsibilities and organization regulations
• Helped staff troubleshoot and find solutions for problems with their issues
• Contributed positively to a team-oriented work environment

Organizational Skills

• Organized and very particular about the documentations
• Kept systematic records and archives, including classrooms, events, competitions etc.
• Organized and stocked all documents for easy retrieval
• Efficiently prepared step by step activities on periodically basis

Masters of Arts (English)