Ayushi Goswami
Sales Representative
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About
Results-driven Sales Representative with retail telecommunications experience through an authorized dealer for Bell Canada. Skilled in customer consultation, device sales, service activations, and solution-based selling across wireless and home services. Experienced with telecom systems including OneView, FastAct, CellSell POS, Affirm, and Flexiti. Recognized for delivering outstanding customer experiences while contributing to store revenue growth in a fast-paced retail environment.
Experience
Sales Representative at Cellcom Communications – Authorized Dealer for Bell Canada (2024-07 – Present)
- Guide customers in selecting smartphones, service plans, and telecom solutions tailored to their needs.
- Complete activations, upgrades, and account modifications using OneView.
- Process device, warranties and accessory purchases through CellSell POS.
- Present protection plans and add-on products to enhance overall value.
- Provide device financing solutions through Affirm and Flexiti.
- Monitored sales trends and customer feedback to adjust on-floor product emphasis, producing noticeable gains in relevant product uptake.
- Negotiated warranty and accessory package options with customers to align benefits and budget, strengthening perceived value and supporting completed transactions.
Education
Diploma in Computer Programming – Sheridan College (2024 – 2025)
Diploma in Computer Engineering – Gujarat Technological University (2020 – 2023)