Barakat Raheem

Senior Business Analyst with 5+ years of experience translating stakeholder needs into functional specifications and mapping current-state to future-state processes. Skilled in facilitating workshops, drafting user stories and FRDs, and coordinating UAT within Agile environments. Proven track record of optimizing workflows and ensuring alignment between business objectives and technical solutions. Proficient in SQL, Power BI, Jira, and Visio.

Senior Business Analyst - Brookfield Corporation - Toronto, ON

(2025-05)

• Conducted comprehensive current-state and future-state process analysis using BPMN to identify operational bottlenecks, resulting in process optimization workflows that contributed to a 15% increase in sales performance.
• Facilitated key Agile ceremonies, including backlog grooming in Jira, sprint planning, and stakeholder review sessions to ensure corporate requirements, engineering priorities, and team deliverables remained aligned with strategic goals.
• Collaborated closely with cross-functional asset management groups and technical teams to map out detailed dependencies, ensuring frictionless project delivery and minimizing organizational friction.
• Synthesized data insights from custom Power BI dashboards to continuously track project milestones, providing executive leadership with clear visibility into key operational KPIs.
• Managed ongoing post-implementation reviews, change request evaluations, and user stories refinement to proactively address gaps and ensure high levels of solution adoption across business lines.

Business Analyst - George Weston Limited - Toronto, ON

(2023-01 - 2025-04)

• Gathered and analyzed multi-layered business requirements through requirement elicitation workshops for complex retail operations, converting stakeholder needs into structured FRDs, functional specification artifacts, and user stories.
• Developed a detailed Functional Requirements Document (FRD) and meticulously coordinated User Acceptance Testing (UAT) with 28 cross-functional end users, achieving an outstanding 96% pass rate.
• Led process-mapping sessions using Microsoft Visio to map out end-to-end customer journey maps, identifying efficiency gaps and enhancing customer experience outcomes.
• Formulated data validation and testing protocols alongside QA teams, developed a requirements traceability matrix, and defined acceptance criteria to ensure all business logic and process compliance guidelines were verified ahead of system deployment.

Junior Business Analyst - Telus Telecom - Toronto, ON

(2021-03 - 2022-12)

• Led interactive workshops, focus groups, and structured interviews with business stakeholders to successfully elicit business needs and translate them into system requirement specifications for digital transformation projects.
• Designed and deployed automated SQL queries and Excel reporting solutions that systematically reduced manual analytical efforts and improved day-to-day data accuracy.
• Conducted thorough gap analysis and market research evaluations to assist senior leadership in mapping out critical digital capabilities and process changes within customer service workflows.
• Maintained project knowledge bases within Confluence, documenting meeting minutes, requirement modifications, and release notes to keep all project participants perfectly informed.

Postgraduate Certificate - Human Resources Management - Georgian College (2025)

Postgraduate Certificate - Business Management - Georgian College (2023)

Bachelor of Science - Business Administration - Lead City University (2019)