Human Resource Business Partner - AutoCanada Inc. - ACX Division - Remote
(2025-01)
- Partner with senior regional leaders, people managers, and employees to deliver consultative HR support aligned to business strategy and growth objectives
- Lead large scale HR projects as the designated HR project lead, ensuring timely execution and alignment with quarterly and annual objectives
- Develop, communicate, and analyze HR metrics to identify trends, risks, and growth opportunities for leaders and the broader organization
- Lead and support employee conduct investigations in partnership with the P&C Compliance Manager, ensuring fair, consistent, and compliant outcomes
- Act as a trusted advisor on employee relations, performance management, employee development, coaching, and compensation practices
Manager, HR and Administration - Maxsold Online Auctions - Remote
(2024-01 - 2025-01)
- Oversee the hiring and onboarding process in US and Canada, working closely with Engineering Leaders to facilitate a seamless experience for new employees, reducing time-to-productivity by 25%
- Administer employee benefits programs, ensuring proper enrollment and compliance with regulations, achieving a 98% benefits enrollment rate and reducing compliance errors by 30%
- Build strong cross-functional relationships and promote a positive, collaborative remote work culture, increasing employee engagement scores by 20%
- Process payroll for Canadian and U.S. salaried and hourly employees, ensuring accuracy and compliance, reducing payroll errors by 40% and improving on-time payroll processing to 99.9%
- Manage general bookkeeping, bank reconciliations, and assist in the month-end close process, accelerating close times by 30% and improving financial accuracy by 20%
Human Resource Manager - Two Small Men with Big Hearts Moving - Remote
(2023-01 - 2024-01)
Prior to my position being eliminated due to company downsizing, I:
- Coached managers and supervisors, leading to a 20% improvement in handling employee relations and performance issues, including discipline and terminations
- Managed employee enrollments, changes, and terminations for group benefits plans, ensuring accuracy and completeness in documentation while liaising with carriers, vendors, and clients
- Developed workforce planning strategies that led to a 25% decrease in recruitment costs and a 12% reduction in employee turnover
- Introduced HR analytics, allowing data-driven decision-making and a more efficient and regular audit process
People and Culture Coordinator to Human Resource Manager - Campbell & Co. Insurance - Hybrid
(2021-01 - 2023-01)
- Worked alongside senior leadership to plan change initiatives within the business function, ensuring the development of strategies and action plans to accomplish necessary changes
- Quantified a 15% growth in employee satisfaction through regular surveys by designing and executing employee engagement programs and regular feedback mechanisms
- Overhauled benefit management processes, optimizing vendor relationships and creating a 30% reduction in administrative costs
- Championed the adoption of advanced HR technologies, leading to a 20% improvement in overall HR process efficiency
Child Care Administrator to Human Resource Administrator - YMCA of Southwestern Ontario - London, Ontario
(2015-01 - 2021-01)
- Assisted with the end-to-end recruitment process, reducing vacancy duration by 25%
- Initiated and led a series of career fairs in colleges and universities, resulting in a 40% increase in student participation and a 35% rise in employer recruitment opportunities
- Led employee training sessions, contributing to overall skill development and improved service provision
- Played a key role in refining HR policies and making them more accessible, leading to a 15% reduction in direct informational inquiries while also improving employee compliance
Accounting Administrator - Oak Trust Company - London, Ontario
(2012-01 - 2014-01)
- Administered legacy gifts and managed accounts payable/receivable with a 99% accuracy rate
- Processed payroll using SAGE, ensuring timely and error-free payments
- Provided exceptional customer service, maintaining a 97% client satisfaction score
- Optimized financial reporting processes, reducing report generation time by 25% and enhancing accuracy by 15%, leading to more informed decision-making among company stakeholders
