Britney Downswell
System Analyst | Support Technician
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About
Information Technology Infrastructure and Services student at Sheridan College. Actively seeking opportunities to utilize and refine my IT skills of data migration, software configuration and client management in both current and future projects. An experienced team-lead who thrives in both collaborative and independent environments.
Experience
As a Department Manager I focused on translating corporate goals into functional and individual goals. Grew department sales and met performance goals. Conducted employee performance evaluations, drawing from over four years of customer service experience. Led in employee recruitment, training, supervision and development.
Education
Experience with Networking design and maintenance, Operating systems and databases, Call tracking and customer service, Network security, Virtualization and cloud computing. SQL, Cloud Services (Azure/AWS), Linux server, MacOS.
