Chandra Rai

Organized and proactive Administrative professional with a strong technical background and extensive experience in client service and business management. Proven track record in managing high-volume client workflows, ensuring data accuracy in sensitive financial environments, and facilitating seamless communication between internal stakeholders and high-net-worth clients. Expert at navigating complex database platforms, maintaining strict confidentiality, and providing robust support to wealth management teams.

Committed to operational excellence and professional growth within the financial services sector.

Administrative Manager - Janssen Equipment Repair Inc.

(2024-01 - 2026-03)

• Served as the central point of contact for high-priority client inquiries, ensuring professional and timely resolution.
• Spearheaded the development of a custom tracking database, increasing data accuracy and reporting efficiency by 30%.
• Managed full-cycle invoicing and expense reconciliation, maintaining audit-ready financial precision.
• Participated in dispatch management and tracking activities and requests.

Property Manager - Shelter Canadian Properties Ltd

(2024-04 - 2025-12)

• Served as the primary liaison for a large-scale 200-unit portfolio, managing sensitive client data and resolving complex service requests.
• Maintained meticulous digital files, ensuring 100% adherence to corporate privacy policies and regulatory standards.
• Handled high-volume financial transactions, rent collections, and monthly bank reconciliations.

Store Manager - Gateway Travel Plaza

(2015-10 - 2021-12)

• Managed a diverse site comprising retail, hospitality, and dining; conducted regular facility inspections to identify and resolve maintenance needs.
• Authored comprehensive operational reports for executive review, enabling data-backed decision-making.

Managing Partner - Jal-Di Beverages and Karma Learning Center

(2012 - 2015)

• Directed daily business operations, strategic growth initiatives, and administrative infrastructure.
• Oversaw comprehensive financial reporting, including budgeting and revenue management, while serving as the primary point of contact for stakeholders.
• Implemented standardized operational workflows and administrative processes, resulting in improved organizational efficiency and consistent service quality.

Diploma - Business Administration - Red River College (RRC)

Bachelor's Degree - Information Technology - SVITS