Medical Office Assistant (Student Placement) – Sleep-Wake Disorders Clinic Scarborough, ON
Oct 2024 –Nov 2024
- Entered/update demographic data, scan/re-scan medical histories, physician notes, diagnostic procedures, and previous treatment records into the electronic health records (EHR) system.
- Perform administrative duties such as answering phones, inquiries, scheduling appointments, and maintaining medical records.
- Proficient in using EMR software to document and verify patient information, achieving a 98% data accuracy rate.
- Transmitted lab orders, tests, referrals, prescriptions or medical records by fax.
Busser/Server - Gourmet Malaysia Scarborough, ON
Aug 2023 - Present
- Bussed, cleared and reset tables in a 30-table setting (including the VIP room) in less than 3 minutes.
- Gained experience in preparing and serving various dishes and beverages to customers in a fast-paced environment.
- Aid the kitchen staff in drying and organizing clean utensils, cups, and bowls.
- Executed top-quality customer service, including receiving orders, delivering take-outs, issuing receipts, answering questions and accommodating the needs and requests of 100+ customers daily.
- Maintained a clean and safe working environment, following all safety and sanitation regulations.
- Demonstrated excellent customer service skills, resolving customer complaints in a professional and timely manner.
