Christy Wong

Medical office assistant and health unit coordinator

• Strong interpersonal and communication skills.
• Sharp problem-solver.
• Time management.
• Type 50 WPM with 90% accuracy.
• Ability to use basic mathematics.
• Ability to analyze and apply company policies and procedures.
• General housekeeping.
• Computer literacy.

Medical Office Assistant (Student Placement) – Sleep-Wake Disorders Clinic Scarborough, ON

Oct 2024 –Nov 2024

• Entered/update demographic data, scan/re-scan medical histories, physician notes, diagnostic procedures, and previous treatment records into the electronic health records (EHR) system.
• Perform administrative duties such as answering phones, inquiries, scheduling appointments, and maintaining medical records.
• Proficient in using EMR software to document and verify patient information, achieving a 98% data accuracy rate.
• Transmitted lab orders, tests, referrals, prescriptions or medical records by fax.

Aug 2023 - Present

• Bussed, cleared and reset tables in a 30-table setting (including the VIP room) in less than 3 minutes.
• Gained experience in preparing and serving various dishes and beverages to customers in a fast-paced environment.
• Aid the kitchen staff in drying and organizing clean utensils, cups, and bowls.
• Executed top-quality customer service, including receiving orders, delivering take-outs, issuing receipts, answering questions and accommodating the needs and requests of 100+ customers daily.
• Maintained a clean and safe working environment, following all safety and sanitation regulations.
• Demonstrated excellent customer service skills, resolving customer complaints in a professional and timely manner.