Corrie Stewart

Experienced administrative professional with 9+ years of recent office administration experience, extensive prior business ownership and office management experience, and a Diploma in Executive Administration. Proven ability to support senior management, executive leadership, program managers, staff, clients, and external partners in community health, non-profit, healthcare, and business environments. Skilled in schedules, meetings, travel, events, reports, minutes, confidential records, recruitment support, payroll, bookkeeping, accounts payable/receivable, Health & Safety, and office procedures.

Organized, discreet, professional, and committed to equity, diversity, inclusion, and accessibility.

Office Administrative Assistant / Receptionist - ConnectWell Community Health - Carleton Place, ON

(2021-04)

• Provide comprehensive administrative and reception support to senior/program managers, supervisors, staff, clients, families, healthcare professionals, community partners, vendors, and the public.
• Provide respectful, inclusive, person-centred support to children and adults with diverse abilities, adapting communication and assistance to individual needs.
• Coordinate management meetings, schedules, room bookings, client appointments, programs, events, and internal/external logistics while managing multiple priorities.
• Prepare and distribute agendas, minutes, meeting materials, reports, spreadsheets, tracking documents, administrative records, and organizational documentation.
• Maintain confidential client/patient, management, and program records; perform data entry, document preparation, scanning, filing, faxing, photocopying, and electronic/paper records management.
• Communicate with community organizations, healthcare/service professionals, vendors, suppliers, couriers, clients, families, and the public.
• Coordinate client appointments and schedules using electronic scheduling and appointment-management systems.
• Contact professional references during recruitment and hiring; train and support new reception staff in office processes and day-to-day operations.
• Coordinate room bookings and assist with small and large meetings and organizational activities.
• Manage incoming/outgoing mail, courier and Purolator deliveries, postage, office/PPE inventory, supply orders, and vendor communication; provide meter readings to Finance.
• Serve on the Health & Safety Committee, participating in inspections, hazard reporting, documentation, corrective actions, and employee safety communications.
• Participate in the Social Media Committee; provide backup property-management administration and professional photography for employee headshots, programs, events, and activities.
• Use Word, Excel, PowerPoint, Outlook, Teams, Canva, PS Suites, and other administrative/scheduling systems.

Administrative Officer - Adoption Council of Canada

(2020-08 - 2021)

• Provided comprehensive administrative and executive support to the Executive Director/CEO, Program Manager, employees, and organizational staff.
• Coordinated executive/management schedules, meetings, appointments, priorities, travel, accommodations, and related logistics.
• Communicated on behalf of leadership with employees, clients, external organizations, community partners, vendors, and stakeholders.
• Prepared correspondence, reports, briefing information, agendas, meeting materials, minutes, action items, deadlines, and follow-ups.
• Organized workshops, focus groups, training sessions, meetings, and organizational activities, including scheduling, logistics, materials, and refreshments.
• Handled confidential leadership, client, program, and operational information with professionalism and discretion.
• Worked respectfully with vulnerable youth, including youth in care/transitioning from care, youth with disabilities, and young people with lived experiences of homelessness, incarceration, and trauma.
• Responded to telephone/email inquiries; supported bookkeeping in QuickBooks and maintained spreadsheets, records, tracking information, transcription, and electronic/paper files.
• Managed Facebook, Instagram, and X/Twitter; ordered office supplies, communicated with vendors, and supported special projects and changing priorities.

Reception / Office Administration / Chiropractic Assistant - Hands on Healing – Chiropractic Clinic

(2018-05 - 2020)

• Provided reception and office administration and assisted with independent day-to-day operation of a busy healthcare clinic.
• Managed the chiropractor's schedule and patient calendar, including changing and urgent appointments; opened/closed the clinic and independently handled administrative responsibilities.
• Answered phones/emails, responded to inquiries, and provided professional service to new and returning patients.
• Created and maintained confidential patient files, health information, and office records; communicated with insurance companies.
• Processed payments, maintained transaction records, reconciled transactions, and prepared bank deposits.
• Prepared letters/forms, ordered supplies, communicated with vendors, handled challenging client situations, and prioritized requests by urgency.
• Completed faxing, photocopying, filing, records management, and general office duties; assisted with ultrasound and acupuncture-related procedures as directed.

Business Owner / Office Administrator - CTS Courier

(2003 - 2013)

• Owned and managed administrative, financial, HR, customer service, and operational functions of a family-owned courier business while supervising five employees.
• Recruited, interviewed, selected, trained, onboarded, supervised, and scheduled employees/drivers; addressed performance concerns and maintained confidential personnel records.
• Processed payroll and managed bookkeeping, accounts payable/receivable, invoicing, payment follow-up, banking, deposits, and financial recordkeeping.
• Organized income, expenses, receipts, and year-end documentation for financial reporting and tax preparation; worked with accounting professionals.
• Scheduled daily delivery routes throughout Ottawa and surrounding areas and assigned drivers according to geography, workload, deadlines, and customer needs.
• Coordinated customers and drivers, resolved changing/urgent delivery issues, managed complaints, and maintained client/vendor relationships.
• Developed office and operational procedures, workplace policies, and Health & Safety practices; made independent staffing, administrative, financial, and operational decisions.

Diploma - Executive Administration - Algonquin College (2019)

Certificate - Office Administration - Algonquin College (2018)

Diploma - Travel and Tourism - Loyalist College (1999)

Accounting

Applied Office Management

Environmental Citizenship