Courtney Baker

Adaptable service professional with proven experience across hospitality, retail, and food service. Consistently delivers exceptional customer experiences in high-volume environments. Brings strong work ethic, reliability, and sharp attention to detail to every role.

Hotel maid - Cobblestone inn - Rugby, ND

I cleaned up front end of the hotel as well as maintained cleanliness for front end food and drink service station i worked early morning clearing of rooms refilled and restocked items and preformed all necressary cleaning tasks efficiently i worked alone and in a team setting

• Maintained guest rooms to high hospitality standards, ensuring consistent cleanliness and presentation
• Managed multiple room turnovers efficiently, meeting daily occupancy deadlines under time pressure
• Boosted guest satisfaction by responding promptly to requests with strong attention to detail

Sales Associate/Cashier - Home depot - Minot, ND

I worked as a front end cashier as well as garden section cashier maintained self checkout and assisted customers with item locations

• Guided customers to products and delivered knowledgeable recommendations across store inventory
• Processed cash and card transactions accurately at POS, minimizing wait times during peak periods
• Maintained organized, well-stocked floor displays to support sales and improve customer navigation

Barista/Cashier - Tim hortons - Brandon

(2017-01 - 2018-12)

Handling money and worked the pos system as well as multitasking taking order making drinks as well as making food and serving i learned important skills about how to handle customer interaction positivity and professionally

• Prepared and served high volumes of beverages and food items to consistent quality standards
• Delivered fast, accurate cashier service during peak rushes, keeping order errors to a minimum
• Supported a positive team environment in a busy customer-facing food service setting

Post-secondary education - Crocus plains secondary school