Daniel Vr
Retail professional with 5+ years of experience in customer service and operations, with recent leadership responsibilities as a Temporary Key Holder in a luxury retail environment.
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About
Around 5 years of experience in retail sales, customer service, inventory operations, and luxury retail environments.
Experience supporting management operations as Temporary Key Holder, including opening/closing store procedures, cash handling, deposits, and team supervision. Strong background in BOH operations, inventory management, shipment processing, omni-channel support, and visual merchandising standards.
Experience training new employees, supporting daily planning, and maintaining operational standards in high-volume retail environments. Organized, adaptable, customer-focused, and experienced working in fast-paced team environments.
Experience
Support Associate / Temporary Key Holder at TORY BURCH (2025-05 – Present)
- Support daily operations in a luxury retail environment while delivering excellent customer service and client experience.
- Selected as Temporary Key Holder to support opening/closing procedures, cash handling, deposits, and operational leadership.
- Covered management responsibilities during extended Assistant Manager absence and leadership vacation periods.
- Assisted with staff supervision, onboarding, training, and daily operational planning.
- Managed inventory flow, BOH organization, shipment processing, omni requests, and FedEx client shipments.
- Supported KPI goals, sales targets, floor operations, and overall store performance.
- Recognized during first month for strong performance, reliability, and customer service.
Sales Associate at OLD NAVY (2024-07 – 2025-04)
- Delivered exceptional customer service in a high-volume retail environment.
- Assisted with visual merchandising, replenishment, inventory organization, and stockroom operations.
- Collaborated with team members to support sales goals and daily store operations.
- Assisted customers with product selection, promotions, and checkout procedures.
Sales & Operations Supervisor at FRAMUTEX SAS (2021-01 – 2023-12)
- Supervised daily sales operations, inventory management, merchandising, and customer service activities.
- Coordinated stock replenishment, product organization, and operational workflow.
- Assisted with team coordination, sales support, and daily operational decisions.
- Managed transactions, cash handling, and customer escalations while maintaining service standards.
- Processed sales transactions accurately and managed cash handling procedures.
Education
Business Management Program in Business Management – Canadian College of Technology and Business (2027-02)
Course in Inventory and Purchasing – UNALMED
