Retail professional with 5+ years of experience in customer service and operations, with recent leadership responsibilities as a Temporary Key Holder in a luxury retail environment.
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Around 5 years of experience in retail sales, customer service, inventory operations, and luxury retail environments.
Experience supporting management operations as Temporary Key Holder, including opening/closing store procedures, cash handling, deposits, and team supervision. Strong background in BOH operations, inventory management, shipment processing, omni-channel support, and visual merchandising standards.
Experience training new employees, supporting daily planning, and maintaining operational standards in high-volume retail environments. Organized, adaptable, customer-focused, and experienced working in fast-paced team environments.
Support Associate / Temporary Key Holder at TORY BURCH (2025-05 – Present)
Sales Associate at OLD NAVY (2024-07 – 2025-04)
Sales & Operations Supervisor at FRAMUTEX SAS (2021-01 – 2023-12)
Business Management Program in Business Management – Canadian College of Technology and Business (2027-02)
Course in Inventory and Purchasing – UNALMED