Dany Toumeh

Hospitality professional seeking a position in Customer Service

Talent

Vancouver, BCMember since October 15, 2026

Delivered clean linen, Towels, and housekeeping supplies to designated areasExperienced in handling customer inquiries and providing informationCollected soiled linen and transport waste according to hotel procedureProblem solving & Handling guests' complaintsPersonalized Customer serviceMaintained cleanliness and origination of public areas and back of the houseAbility to multitask in a fast-paced environment

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Delivered clean linen, Towels, and housekeeping supplies to designated areasExperienced in handling customer inquiries and providing informationCollected soiled linen and transport waste according to hotel procedureProblem solving & Handling guests' complaintsPersonalized Customer service

About

Hospitality professional with over 18 years of experience seeking a position In Customer Service. My career path has provided me with the opportunity to work with some of the world's finest and most luxurious international hotel chains. Across various departments including sales, Reservations, Front office, and guest service Centre, in diverse and multicultural environments.

Experience

HouseMan at Banff park Lodge (2026-08 – 2026-09)

Gaming shop manager at Game Zone (2022-03 – 2026-04)

Assistant Director of Sales at Crowne Plaza hotel (2016-05 – 2022-01)

Director of Sales at One to One hotel (2015-10 – 2016-04)

Assistant Director of Sales at Novotel Hotel (2013-05 – 2015-09)

Assistant Director of Sales at Sheraton hotel (2010-01 – 2013-03)

Reservations sales agent at Intercontinental (2005-12 – 2009-12)

Education

Bachelor's in economics – Damascus University (2003)

High School – Marwan Abdeen (1997)

Reviews

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