Training and Quality Manager
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With over 20 years of experience in training, employee professional development, content design and people management for 4,000 employees. Organized and goal-oriented with great experience in customer service in travel and online retail for 3 sites. This also includes organizational leadership and relationship building with clients and team members.
Analytical problem-solver, able to anticipate issues and create new strategies that streamline operations, resolves concerns, and improves efficiency and performance.
With over 20 years of experience in training, employee professional development, content design and people management for 4,000 employees. Organized and goal-oriented with great experience in customer service in travel and online retail for 3 sites. This also includes organizational leadership and relationship building with clients and team members.
Analytical problem-solver, able to anticipate issues and create new strategies that streamline operations, resolves concerns, and improves efficiency and performance.
Bachelor of Science in Operations Management
