David Williams

Senior Transportation and Operations Leader with more than 30 years of progressive experience managing transportation, logistics, fleet operations, terminals, safety, HR and customer service across Canada. Proven success leading large operational teams, improving profitability, reducing costs, strengthening safety compliance and driving operational efficiencies within unionized and non-unionized environments. Recognized for building strong customer relationships, developing high-performing teams and delivering measurable operational improvements in fast-paced transportation environments.

GENERAL MANAGER - ATLANTIC PACKAGING - Sudbury, Ontario

(2026)

• Lead all operational activities within the facility, ensuring safety, productivity, quality and customer service objectives are consistently achieved.
• Manage operational budgets, staffing, inventory control and transportation coordination to maximize profitability and efficiency.
• Support Northern Ontario business growth initiatives through strong customer and vendor relationships.
• Oversee SOP development, safety compliance and employee training programs.
• Coach supervisors and employees while fostering accountability and continuous improvement.

OPERATIONS MANAGER - VOYAGO - Sudbury, Ontario

(2025 - 2026)

Contract

• Managed transportation operations involving more than 100 employees including drivers, mechanics and office staff.
• Oversaw fleet utilization, scheduling, staffing and transportation service delivery.
• Ensured compliance with transportation safety standards and customer service expectations.
• Supported employee coaching, performance management and operational improvement initiatives.

REGIONAL MANAGER - AVENIR ENERGY - Northern Ontario

(2024 - 2025)

Contract

• Directed propane delivery operations throughout Northern Ontario for residential and commercial customers.
• Coordinated fleet requirements, delivery scheduling and staffing to ensure reliable service performance.
• Managed operational performance, safety compliance and customer retention initiatives.
• Worked closely with drivers, dispatch and management teams to improve operational efficiencies.

GENERAL MANAGER - COMMERCIAL TRANSPORT CO. - Sudbury, Ontario

(2019 - 2024)

• Directed daily transportation and logistics operations while improving operational efficiency and profitability.
• Negotiated vendor and supplier agreements that significantly reduced operational costs.
• Led recruiting and retention initiatives for professional drivers and operational staff.
• Oversaw dangerous goods compliance, health and safety programs and regulatory audits.
• Implemented centralized systems integrating payroll, accounting and operational planning.
• Developed an open-door leadership culture focused on employee engagement and retention.

TERMINAL MANAGER - MANITOULIN TRANSPORT - Sudbury, Ontario

(2016 - 2019)

• Managed terminal operations including dock personnel, drivers, brokers and fleet activities.
• Ensured transportation operations complied with company policies, safety standards and applicable legislation.
• Maintained service standards while improving operational performance and customer satisfaction.
• Supported employee relations, workforce development and operational accountability initiatives.
• Oversaw facility and fleet maintenance to ensure operational readiness and compliance.

REGIONAL OPERATIONS MANAGER - DAY & ROSS INC. - Saskatoon, Saskatchewan

(2015 - 2016)

• Led transportation operations for Saskatchewan and Manitoba terminals.
• Directed load factor initiatives that improved trailer utilization, reduced costs and increased revenue.
• Implemented claims reduction programs through operational training and transportation process improvements.
• Supported terminal leadership teams in achieving operational and customer service targets.

TERMINAL MANAGER - MANITOULIN TRANSPORT - Saskatoon, Saskatchewan

(2012 - 2015)

• Managed day-to-day terminal operations and transportation scheduling activities.
• Supervised transportation employees while improving operational efficiency and customer service performance.
• Identified operational inefficiencies and implemented process improvements.
• Coordinated freight forwarding activities and expedited international shipments.

TERMINAL MANAGER / HR MANAGER / HEALTH & SAFETY MANAGER - APEX MOTOR EXPRESS - London, Ontario

(2000 - 2012)

• Managed full Profit & Loss responsibility for terminal operations.
• Developed and managed over $2.4 million CAD in annual transportation revenue during tenure.
• Directed warehouse, brokerage, dispatch and customer service operations supporting more than 500 clients.
• Managed driver scheduling, route planning, fleet maintenance compliance and transportation safety programs.
• Oversaw unionized warehouse operations and non-union office staff.
• Led HR functions including recruiting, employee coaching, safety training and performance management.
• Educated drivers on transportation legislation, compliance requirements and safety standards.
• Audited operational expenses and negotiated external service contracts to maximize profitability.

OPERATIONS MANAGER - RYDER INTEGRATED LOGISTICS - London, Ontario

(1998 - 2000)

• Managed Profit & Loss responsibilities for multiple transportation and logistics accounts across Ontario and the United States.
• Directed routing, dispatching and fleet scheduling for tractor-trailer operations.
• Maintained logistics systems and EDI operations to support supply chain performance.
• Led employee coaching, safety meetings and operational training initiatives.
• Coordinated vehicle maintenance scheduling and regulatory compliance programs.
• Built strong customer and vendor relationships to support transportation operations.

OPERATIONS SUPERVISOR - EMERY WORLDWIDE - Mississauga & London, Ontario

(1989 - 1998)

• Assisted in the successful startup of the London, Ontario transportation operation.
• Managed import/export freight operations and government-bonded warehouse activities.
• Coordinated customs clearance and international cargo documentation.
• Served as an IATA Dangerous Goods Specialist responsible for hazardous materials compliance.
• Trained and coached operational staff across multiple facilities.
• Developed strong working relationships with Canada Customs to improve freight processing timelines.

Diploma - Air Carrier Management - Georgian College

Bachelor of Commerce - University of Toronto

HR Management Certificate - Oxford Learning Centre