Anne Deschênes

Highly experienced and dedicated professional with over 20 years of experience in a variety of sales positions, involving high-volume sales using multi-level troubleshooting and problem-solving techniques to assist clients. Leads, organized, planned, and constructed many Trade Shows in Ottawa, including onboarding, training, and mentoring the staff involved. Adapted and implemented new roles and responsibilities using strong interpersonal skills in leadership within a fast-paced environment.

Procurement & Purchasing Coordinator - Maximus Designs - Ottawa, Ontario

(2020-01 - 2025-01)

Remote position focused on product sourcing, vendor negotiations, and supplier relationship management.

• Product sourcing and price comparison, with a strong ability to negotiate pricing, delivery timelines, and payment terms
• Handling order delays, quality issues, or supplier disputes effectively while managing supplier performance and issue resolution with a strong knowledge of purchasing policies, procedures, and best practices
• Building and maintaining strong supplier/vendor relationships. Knowledge of purchasing policies, procedures, and best practices

Procurement & Purchasing Coordinator - MG Tech - London, Ontario

(2015-01 - 2020-01)

Remote position supporting sales expansion and business operations through product knowledge and marketing initiatives.

• Assisted with sales calls to expand the client base by deepening product knowledge.
• Created and distributed marketing materials to promote and grow service offerings
• Research and gather relevant information and resources to support business operations, including identifying appropriate locations for computer classes.

Worldwide Sales Representative/ Technical Solutions, French Department - Marriott International Hotel Canada LTD - St.Thomas, Ontario

(2010-01 - 2015-01)

Coordinated worldwide hotel reservations and provided personalized guest experiences with multilingual support.

• Coordinate worldwide hotel reservations, translating from French to English to ensure seamless communication and personalized guest experiences.
• Tailor pricing and accommodations for special events such as weddings, vendor bookings, corporate stays, and conferences.
• Proactively resolve client concerns before, during, and after their stay, with a strong focus on customer satisfaction, attention to detail, and recognition of loyalty program membership levels.

Remote Appointment Setter - Canpages - London, Ontario

(2008-01 - 2010-01)

Technician/Sales Associate & Visual Merchandising - Moores Clothing for Men - Ottawa, Ontario

(1998-01 - 2003-01)

Stock Supervisor & Visual Merchandising - Fairweather - Rideau Center, Ottawa

(1996-01 - 1998-01)

Executive Program Director, Manager & Coordinator for Exhibition Specialist/Trade Shows - Variety show, Ottawa, Canada - Ottawa, Canada

(1994-01 - 1996-01)

Line cook/Prep work - A&W - Sudbury, Ontario

(1992-01 - 1994-01)

Line preparation Food/ Server (Catering) - St-Charles Community Hall - St-Charles, Ontario

(1987-01 - 1992-01)

Library Assistant / Library Associate & Circulation Clerk / Shelver - St Charles Public Library - St-Charles, Ontario

(1987-06 - 1987-08)

Summer CO-OP position

Certificate - TICO Education Standards Travel Counsellor - Oliver's Learning College (2021-01 - 2021-01)

Certificate - TICO Education Standards Travel Supervisor/Manager - Oliver's Learning College (2021-01 - 2021-01)

Intensive Seminars - Sales Techniques Courses / Fashion Coordination, Marketing & Visual Merchandising (mannequins) with fashion artistry styles, Window Displays - Multiple institutions (1996-01 - 2003-01)

Diploma - American Sign Language - Algonquin College (1997-01 - 1998-01)

Diploma - General Arts & Science - College Cambrian (1992-01 - 1994-01)

Ontario High School Diploma - French River Secondary School (1984-01 - 1992-01)