Deeqa Saciid

Results-driven and dedicated Banking and Finance graduate with strong experience in customer service, financial transactions, and office administration. Skilled in communication, teamwork, and problem-solving. Proven ability to handle customers professionally and manage financial records accurately.

Customer Service Officer - IBS BANK - Mogadishu, Somalia

(2024-01)

• Assisted customers with account opening, deposits, and withdrawals
• Resolved customer complaints professionally and efficiently
• Maintained accurate customer records and transaction details
• Promoted banking products and services to clients

Banking Assistant - Salaam Somali Bank - Mogadishu, Somalia

(2023-06 - 2023-12)

• Supported daily banking operations and customer inquiries
• Processed transactions and verified documents
• Helped customers with mobile banking services
• Ensured compliance with banking procedures

Finance Officer Intern - Somali International University - Mogadishu, Somalia

(2023-01 - 2023-05)

• Prepared monthly financial reports, including budgets and expense tracking.
• Processed payments and invoices, ensuring timely and accurate transactions.
• Monitored organizational expenses and supported budget control activities.
• Assisted in financial planning and reporting to management

Bachelor - Banking and Finance - Somali International University (2024-09)