Dennis A.
Account Manager
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About
Dependable manager with 5 + years of experience in account management and business development. I am also skilled at managing inventory control, shipping & receiving, customer relations and safety compliance. My ability to communicate with customers allows me to resolve customer complaints and promote conflict resolution. In addition, I would like to showcase my excellent work ethics and willingness to learn as well as work to my outmost capacity.
Experience
Inside Sales at Flodraulic Controls (2025-05 – 2026-05)
- Quotations
- Hydraulic solutions
- Main point of contact for walk in customers
- Counter sales/Order Entries
- Shipping and receiving
- Cycle counts
Account Manager at EMCO Corporation (2023-08 – 2024-06)
- Analyzing customer data
- Managing customer account- credit limits, invoices and orders.
- Sales calls- Kamloops and Interior B.C
- Developing and overseeing strategic vendor programs
- Vendor relations
- Constantly seeking new projects and prospects to grow the business and improve market share.
Inside Sales at EMCO Corporation (2020-01 – 2023-08)
- Operations Manager for two years- Due to covid
- Responsible for interacting with customers primarily over the phone and email.
- Processing orders from quotes to orders
- Project management
- Financial administrator for the branch
Customer Service Representative at EMCO Corporation (2019-02 – 2019-12)
- Main point of contact for walk in customers
- Counter sales/Order Entries
- Shipping and receiving
- Cycle counts
Health and Safety Supervisor at EMCO Corporation (2019-05 – 2024-06)
Sales Rep at Aqua Pure Premium Water (2010-07 – 2019-01)
Business Sales
- Sales Rep; Filtration Equipment, Water coolers
- Business Development
- Installation
- Deliveries
Business Manager at Silhouette Entertainment (2009-05 – 2012-01)
- Consultations
- Artist Development
Weight Room Supervisor & Custodian at Thompson Rivers University (2007-10 – 2010-08)
- Athlete supervision
- Building and implementation of workout programmes for Athletes
- General care of the gym facility
Education
Bachelor of Business Administration in International Business – Thompson Rivers University
High School Diploma – Carson Long Military Institute
