Dennis A.

Dependable manager with 5 + years of experience in account management and business development. I am also skilled at managing inventory control, shipping & receiving, customer relations and safety compliance. My ability to communicate with customers allows me to resolve customer complaints and promote conflict resolution. In addition, I would like to showcase my excellent work ethics and willingness to learn as well as work to my outmost capacity.

Inside Sales at Flodraulic Controls (2025-05 – 2026-05)

• Quotations
• Hydraulic solutions
• Main point of contact for walk in customers
• Counter sales/Order Entries
• Shipping and receiving
• Cycle counts

Account Manager at EMCO Corporation (2023-08 – 2024-06)

• Analyzing customer data
• Managing customer account- credit limits, invoices and orders.
• Sales calls- Kamloops and Interior B.C
• Developing and overseeing strategic vendor programs
• Vendor relations
• Constantly seeking new projects and prospects to grow the business and improve market share.

Inside Sales at EMCO Corporation (2020-01 – 2023-08)

• Operations Manager for two years- Due to covid
• Responsible for interacting with customers primarily over the phone and email.
• Processing orders from quotes to orders
• Project management
• Financial administrator for the branch

Customer Service Representative at EMCO Corporation (2019-02 – 2019-12)

• Main point of contact for walk in customers
• Counter sales/Order Entries
• Shipping and receiving
• Cycle counts

Health and Safety Supervisor at EMCO Corporation (2019-05 – 2024-06)

Sales Rep at Aqua Pure Premium Water (2010-07 – 2019-01)

Business Sales

• Sales Rep; Filtration Equipment, Water coolers
• Business Development
• Installation
• Deliveries

Business Manager at Silhouette Entertainment (2009-05 – 2012-01)

• Consultations
• Artist Development

Weight Room Supervisor & Custodian at Thompson Rivers University (2007-10 – 2010-08)

• Athlete supervision
• Building and implementation of workout programmes for Athletes
• General care of the gym facility

Bachelor of Business Administration in International Business – Thompson Rivers University

High School Diploma – Carson Long Military Institute