Eddy Loewen

Kind-hearted customer service professional with 5+ years' experience providing exceptional customer service & developing relations with people. Graduated with distinction using organizational, strong mathematical understanding & problem-solving skills. Seeking an engaging full-time opportunity where my focus on positive customer relations, excellent communication & attention to detail will be beneficial.

Intern / Bookkeeper, Positive Accounting, Oakville, ON 2022-2023

• Answered customers questions over email & phone & scheduled appointments
• Verified documents in accounting software, selected appropriate tax codes & rules
• Calculated books, financial statements, monthly reconciliations & matched transactions
• Matched receipts & invoices by month including scanning & uploading to software

Assistant Manager, Complete Coverage, Burlington, ON 2018-2021

• Managed & resolved customer complaints to guarantee satisfaction & repeat business
• Collaborated with coworkers daily to determine a highly time efficient work plan
• Answered, scheduled & responded to reservation calls at specific times & locations

Accounting & Payroll Specialist Diploma (with Distinction), triOS College, Hamilton, ON 2023

• Accounting, Intermediate & Advanced Accounting, Compliance Legislation
• Business Communication & Introduction to Finance, Payroll Fundamentals 1 & 2
• QuickBooks, Sage 50 & 300, Xero & QuickBooks Online Certified Advanced ProAdvisor 
• Microsoft Office, Excel, Outlook, PowerPoint & Word