Roneth Salvedia
Customer-focused professional with progressive experience leading teams and managing daily retail operations
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About
Customer-focused professional with progressive experience leading teams and managing daily retail operations, including two-year tenure as store owner/manager. Skilled in staff supervision, scheduling, inventory control, and cash management, with a strong record of resolving conflicts and building positive customer relationships. Brings additional strengths in training, event logistics, and budget oversight from a varied background in education and event coordination.
Currently completing a Master in Management at the University of Niagara Falls. Seeking to bring proven leadership and operational skills to an Assistant Manager role.
Experience
Sales Associate - Crocs
(2025-03)
- Assist customers with product selection to maximize satisfaction and drive sales.
- Operate cash register and POS system to process purchases, refunds, and exchanges accurately.
- Resolve customer complaints efficiently and courteously, maintaining brand reputation.
- Organize and maintain merchandise displays to enhance customer engagement and product visibility.
- Build positive customer rapport through friendly, personalized service.
Store Manager / Owner - D-Mart
(2021-06 - 2024-05)
- Oversaw all day-to-day store operations, driving profitability and operational efficiency.
- Trained staff on cash handling procedures, including daily deposits, credit card payments, and end-of-day reconciliation.
- Led the full hiring cycle interviewed and on boarded candidates aligned with team needs.
- Managed inventory levels by tracking sales trends, placing timely orders, and adjusting stock accordingly.
- Created weekly staff schedules balancing optimal coverage with labor cost control.
- Mediated and resolved conflicts between team members and customers to maintain a positive environment.
Grade 8 TLE Teacher - Saint Blaise Community Academy
(2018-06 - 2020-05)
- Designed and delivered curriculum tailored to diverse student learning needs.
- Facilitated hands-on workshops and lab sessions to develop practical skills, comparable to on-the-job staff training.
- Developed lesson plans, assessments, and progress-tracking systems.
- Communicated regularly with parents regarding performance and improvement strategies.
- Maintained an engaging, safe, and well-organized environment focused on achievement.
Event Host & Coordinator (Owner) - Events by RDS
(2016-10 - 2024-08)
- Coordinated and hosted a wide variety of events, managing all phases from planning through execution.
- Oversaw logistics including venue, catering, entertainment, and vendor management within budget.
- Served as the primary point of contact for clients, vendors, and attendees.
- Developed creative themes and activities to elevate the guest experience.
Education
Master in Management - Entrepreneurship - University of Niagara Falls (2026-05)
Master of Arts in Education - Education Management (2021-06)
Bachelor of Secondary Education - Industrial Education (2018-06)