Adarsh K P

Customer-focused Service Coordinator with experience in dispatch operations, scheduling, customer support, administrative coordination, logistics, and warehouse operations. Skilled in ServiceTitan, appointment scheduling, live dispatch, invoicing, customer communications, records management, and Microsoft Office.

Service Coordinator at Aire One Heating & Cooling (2023-06 – 2024-10)

• Coordinated daily and next-day dispatch schedules using ServiceTitan software.
• Assigned service calls based on technician availability and customer priorities.
• Managed customer communications, appointment scheduling, and service updates.
• Performed live dispatch operations and maintained accurate work orders.
• Reviewed completed jobs and processed invoicing.

Order Selector at Tim Hortons Distribution (2024-04 – 2026-02)

• Operated end rider pallet jacks in a high-volume distribution center.
• Used RF/RFID scanners to accurately locate, verify, and pick products.
• Maintained inventory accuracy and workplace safety standards.
• Built secure pallets and met productivity targets.

Administrative Assistant at Alphonsa College (2020-12 – 2023-03)

• Maintained student records, attendance records, and administrative documents.
• Coordinated communications between students, faculty, and departments.
• Prepared reports and tracked information using Microsoft Excel.
• Scheduled meetings, admissions activities, and examinations.
• Managed office inventory and support services.

Technical Engineer at Lana Technologies (2018-07 – 2020-11)

• Provided technical support and customer service.
• Managed warranty claims and customer issues.
• Prepared quotations and coordinated customer requirements.
• Assembled and tested products before shipment.

Diploma in Electrical and Electronics Engineering – JDT Islam Polytechnic College (2014-06 – 2017-04)