Espiritious Espiritious

Human Relations and Business Administration professional with 15+ years of experience across program and project coordination, learning and development, operations, community engagement, stakeholder relations, and people support. Experienced in moving initiatives from planning through implementation; coordinating stakeholders, priorities, and deliverables; facilitating employee training and onboarding; supporting learners and teams; maintaining accurate records and reporting; and building trusted relationships across education, corporate, community, and institutional environments. Brings a strong ability to work where people, programs, and systems intersect—listening carefully, recognizing what may not always be immediately visible, and translating needs into practical action.

Known for thoughtful communication, sound judgment, organization, adaptability, and consistent follow-through.

Independent Project & Operations Consultant - Independent - Remote, Canada

(2025-01)

• Provide project-based administrative, research, and operational support tailored to organizational and project needs.
• Develop practical templates, tracking tools, documentation, reporting resources, and administrative systems that improve consistency and workflow.
• Conduct research and synthesize complex information into clear, accessible materials to support planning and decision-making.
• Support project coordination, communications, documentation, and follow-through across short-term assignments.

Project Development Officer - Riverside School Board – ACCESS Adult & Vocational Education - Quebec

(2022-01 - 2025-12)

• Coordinated education, workforce-development, and community initiatives involving administrators, educators, students, Indigenous partners, community organizations, and external stakeholders.
• Managed projects from planning through implementation, coordinating meetings, timelines, communications, documentation, stakeholder follow-up, reporting, and evaluation.
• Worked in allyship with Indigenous partners to develop and implement education initiatives grounded in identified needs, respectful engagement, and culturally responsive practice.
• Contributed to the integration of Indigenous health perspectives into curriculum and professional learning within vocational Health Department programs, strengthening cultural awareness in the preparation of future healthcare workers.
• Supported Indigenous adult learners encountering barriers to entering, navigating, or continuing vocational education, working collaboratively to strengthen transitions and pathways into health-training programs, including Licensed Practical Nursing (LPN) and PAB.
• Developed outreach and access initiatives connecting Indigenous youth and prospective learners with vocational education and skilled-trades opportunities, including Heavy Vehicle Mechanics.
• Coordinated the board-wide implementation of Land Acknowledgement plaques across Riverside schools and centres, accompanied by professional learning and educational resources to deepen understanding and reflection.
• Supported Orange Shirt Day, Indigenous student support, staff professional learning, workshops, and related Indigenous education initiatives.
• Served for three consecutive years on the Equity, Diversity & Inclusion and Anti-Bullying/Anti-Violence Committees, contributing to sensitive discussions and organizational initiatives requiring discretion and sound judgment.
• Developed a literacy initiative for immigrant women, prepared the successful grant application, secured funding, and coordinated program implementation, delivery, and accountability reporting.
• Planned and facilitated workshops and learning activities supporting digital literacy, workforce readiness, community development, and learner engagement.
• Maintained confidential program and stakeholder records, tracking systems, documentation, and reports; collected participation data and feedback to support evaluation and continuous improvement.
• Built relationships across departments and with external partners, helping translate ideas and identified needs into practical programs and supports.

Financial & Operational Analyst - Apical Services - Montreal, Quebec

(2012-01 - 2018-12)

• Managed and analyzed sensitive financial and operational information within high-volume workflows requiring accuracy, confidentiality, and sound judgment.
• Developed tracking tools, reporting processes, and operational documentation that improved consistency and visibility across activities.
• Prepared weekly and monthly financial and operational reports, translating detailed information into clear summaries for management decision-making.
• Reviewed data and workflows to identify discrepancies, trends, and opportunities for improved efficiency.
• Collaborated across teams to investigate and resolve discrepancies, maintain accurate records, and ensure operational processes were completed on time.
• Maintained confidential financial and operational records with strong attention to data integrity and documentation.
• Supported process improvements through structured tools, reporting, and administrative controls.

Product & Personnel Trainer - Atelka Inc. – Rogers Communications - Montreal, Quebec

(2007-01 - 2012-12)

• Coordinated and delivered employee onboarding, orientation, and instructor-led training in a fast-paced telecommunications environment.
• Supported new employees in understanding organizational expectations, systems, procedures, products, customer-service standards, and performance requirements.
• Managed the full training cycle, including scheduling, learning materials, attendance, assessments, documentation, and post-training follow-up.
• Collaborated with recruitment, operations, and management teams to support new-hire readiness and smooth transitions from recruitment through training and into operational teams.
• Developed and adapted training materials, workshops, and learning activities to respond to operational requirements and different adult-learning needs.
• Coached employees in communication, active listening, conflict resolution, escalation management, customer experience, and professional workplace expectations.
• Supported employees experiencing learning or performance challenges by identifying gaps, providing constructive feedback, and developing practical strategies for improvement.
• Maintained accurate and confidential training, performance, and compliance documentation using Salesforce CRM and internal systems.
• Facilitated refresher and professional-development training to reinforce performance, quality, and service standards.
• Worked closely with managers and cross-functional teams to identify learning needs and support ongoing employee development.

Public Relations Coordinator - World Bank / IMF Programs - Southern Africa

(1999-01 - 2003-12)

• Supported public information, stakeholder engagement, and outreach initiatives involving government, institutional, community, and organizational stakeholders.
• Coordinated communications and stakeholder activities across diverse cultural and professional environments, requiring diplomacy, discretion, and sensitivity to differing perspectives.
• Translated complex economic, policy, and program information into clear, audience-appropriate communications, presentations, correspondence, and public-facing materials.
• Supported meetings, briefings, presentations, and stakeholder engagements from planning through follow-up.
• Built and maintained professional relationships across government, community, and institutional environments.

Focus Group Contributor - Canadian Council for Refugees

Contributed community-centred perspectives to discussions related to newcomer and refugee experiences, inclusion, integration, and access to support.

Community Support Volunteer - Afghan Women Center of Montréal

Supported community programming and practical initiatives serving newcomer and immigrant women and families.

Workshop Facilitator | Youth Digital Literacy & Career Awareness

Developed and facilitated learning activities supporting youth digital literacy, career awareness, workforce readiness, and confidence.

Bachelor of Arts (B.A.) - Human Relations - Concordia University Montreal, Quebec

Bachelor of Business Administration (B.B.A.) - Business Administration - Africa University Mutare, Zimbabwe