Loana Ashley

Operations Coordinator with 4 years of experience in high-volume warehouse environments. Experienced in leading teams, monitoring productivity (UPH), managing B2B/B2C fulfillment, and optimizing workflow to meet daily production targets.

Operations Coordinator - SSENSE

(2021-01 - 2026-01)

• Coordinated daily warehouse operations in a high-volume e-commerce distribution environment.
• Led picking and packing teams to consistently meet and exceed daily production targets (UPH).
• Monitored productivity metrics and adjusted staffing assignments to maintain performance standards.
• Oversaw B2B and B2C order fulfillment to ensure timely processing and shipping accuracy.
• Identified workflow bottlenecks and implemented adjustments to improve operational efficiency.
• Communicated operational performance updates directly with management.
• Supported onboarding and training of new team members.
• Maintained safety compliance and adherence to company procedures.

Team Lead - McDonald's - St-Laurent

(2017-10 - 2021-03)

• Supervised team members in a fast-paced, high-demand environment.
• Delegated tasks efficiently to maintain productivity and service standards.
• Trained and onboarded new employees on procedures and performance expectations.
• Ensured adherence to operational and safety guidelines.
• Supported daily workflow coordination and shift performance goals.

High School Diploma - Émile-Legault (2019-01)