Firdows Breshna

Dedicated and customer-focused professional with experience in fast-paced food service and retail environments seeking a position where I can contribute strong cash handling, customer service, food safety, and teamwork skills. Committed to maintaining high standards of efficiency, accuracy, and professionalism while supporting daily operations and delivering an exceptional

Crew Member - McDonald's

(2023)

• Delivered high-quality customer service in a fast-paced, high-volume restaurant environment
• Accurately processed cash, debit, and credit transactions using POS systems
• Prepared food items according to company standards, ensuring food safety and quality control
• Maintained cleanliness of kitchen, dining, and service areas in compliance with health regulations
• Handled customer inquiries and resolved concerns professionally and efficiently
• Collaborated with team members to meet performance and service time targets

Crew Member - Wendy's

(2025)

• Assisted customers with orders while ensuring a positive dining experience
• Processed transactions and handled cash responsibly
• Prepared menu items in accordance with company recipes and safety standards
• Supported team operations during peak business hours
• Maintained cleanliness of food preparation and dining areas
• Addressed customer concerns promptly and professionally

Cashier / Retail Associate - Save-On-Foods

(2025 - 2026)

Provided exceptional customer service in a retail grocery environment

• Operated POS systems to process cash, debit, credit, and digital payments accurately
• Balanced cash register and maintained accurate transaction records
• Assisted customers with product inquiries, pricing, and promotions
• Stocked shelves and ensured merchandise was properly displayed and organized
• Monitored inventory levels and reported stock shortages to supervisors
• Maintained store cleanliness and followed company safety procedures

Grade 12 - Wellington Secondary High School (2022-09 - 2026)