Gagneet Singh

Detail-oriented Business Diploma graduate with hands-on experience in operations support, customer service, and administrative coordination across corporate and industrial settings. Skilled in maintaining accurate records, resolving client and stakeholder issues, and supporting cross-functional teams to meet business goals. Strong communicator and fast learner seeking to bring organizational, analytical, and relationship-building skills to an entry-level corporate role.

Customer Service & Operations Associate - Paarizaat International - Toronto, ON

(2024-01 - 2026-12)

• Served as a key point of contact for customers, resolving inquiries and order issues while maintaining a high standard of satisfaction and professionalism.
• Maintained accurate customer and operational records, preparing timely reports to support business decision-making.
• Collaborated with internal teams to coordinate workflows, meet daily performance targets, and support broader business development goals.
• Contributed to promotional campaigns and client engagement initiatives, strengthening customer relationships and supporting acquisition efforts.
• Identified and proposed practical solutions to recurring customer concerns, improving response efficiency.

Administrative Assistant - Surya Metal Industries - New Delhi, India

(2022-01 - 2023-12)

• Managed daily office documentation, filing systems, and administrative records with a strong focus on accuracy and compliance.
• Coordinated schedules, internal meetings, and cross-departmental communications to keep operations running smoothly.
• Prepared detailed reports and maintained databases in support of organizational objectives.
• Partnered with cross-functional teams to align administrative support with broader operational needs.

Diploma - Business - Lambton College (2024-01 - 2025-08)