Grace Debra

Enthusiastic and reliable Retail Sales Associate with experience in a fast-paced retail environment. Strong team player with a positive attitude, excellent customer service skills, and strong attention to detail. Flexible, dependable, and passionate about helping customers find a world-class experience.

Retail Sales Associate / Cashier - Goodwill Outlet Store - London, Ontario

(2024-03)

• Provide friendly and efficient customer service in a high-traffic store
• Maintain clean, safe and attractive sales floor displays
• Work closely with team members to keep the store organized and running smoothly
• Demonstrate reliability through punctuality and consistent performance
• Help customers with product information and store navigation
• Help customers process transactions at checkout

Sales & Merchandising - Family Business - Kenya

(2017 - 2021)

• Managed customer service, sales, and product organization
• Supported inventory, restocking, and visual presentation
• Engaged customers and improved repeat sales through relationship-building

Diploma - Public Relations - University of Nairobi (2014)

Certificate - Sales & Marketing (2005)

Professional Development Award - Workplace Communication - Toronto Metropolitan University