Sales & Service Computer Analyst at Endosoft (2024-06 – Present)
- Influenced $600K+ TCV in SaaS revenue, supporting enterprise sales cycles from discovery through proposal, negotiation, and deal execution across hospital systems.
- Contributed to 8% growth in new logo acquisition through consultative discovery and alignment of clinical, operational, and technical requirements.
- Led discovery sessions with CIOs, IT Directors, and clinical leadership to identify workflow gaps and quantify business impact.
- Delivered technical demonstrations and solution alignment to support buying committees and drive purchasing decisions.
- Maintained accurate pipeline tracking, forecasting, and opportunity management in Odoo, improving deal visibility and execution efficiency.
- Supported successful SaaS implementations across multiple healthcare sites, ensuring smooth handoff from sales to implementation and customer success.
Business Development Manager at Proceco (2022-06 – 2024-03)
- Increased customer database by 180%, expanding total addressable pipeline and opportunity volume.
- Improved conversion rates by advancing 15% more qualified opportunities into the proposal stage through disciplined discovery and structured follow-up.
- Generated and supported $12M+ pipeline through discovery, technical alignment, and stakeholder engagement.
- Presented technical solutions and ROI justification to support capital investment decisions and executive approval processes.
- Collaborated with engineering, operations, and leadership teams to align technical requirements with business outcomes and accelerate deal progression.
Sales Engineer->Sales Team Leader-> Sales Operations Team leader at Keyence Corporation (2015-06 – 2021-09)
- Closed $1.4M in first-year revenue, achieving 118% quota attainment, and exceeded quota again at 123% in year two.
- Promoted to Sales Team Leader, managing 5 sales engineers responsible for $6.5M annual territory revenue, driving 425% territory growth over three years.
- Maintained 25% close rate through consultative selling, structured qualification, and executive stakeholder engagement.
- Managed full-cycle enterprise sales including discovery, technical demonstrations, proposal development, negotiation, and closing.
- High-volume pipeline development, supporting 1,800+ quarterly touchpoints per team member.
- Promoted to Sales Operations Team Leader, managing 3 analysts and improving CRM data integrity and sales performance tracking.
- Reduced fraudulent activity logs by 70% and improved call authenticity tracking by 35% through CRM and data validation improvements.
Application Engineer at Rockwell Automation (2013-10 – 2014-10)
- Provide technical expertise, solution design, and application support for Rockwell CENTERLINE 2100 Motor Control Center (MCC) and control system portfolio.
- Partner with customers, system integrators, and internal teams to deliver high‑quality automation solutions across the Oil and Gas industries.
- Teamed up with the sales team to thoroughly analyze the project specifications, ensuring we crafted a compelling proposal that met the customer's needs.
- Improved engineering execution and manufacturing readiness by developing system documentation, BOMs, and build instructions aligned with customer specifications.
Application Engineer at Test Technologies de México (2012-01 – 2013-10)
- Designed and developed original EOL test equipment for Yazaki TAD, GE Motors, Hella Lightning, and Whirlpool.
- Collaborated with customers to gather project requirements and worked alongside the sales team to support them throughout the sales cycle.
- Increased pre-sales effectiveness and solution adoption by delivering technical presentations, feasibility analyses, and product demonstrations.
- Enhanced cross-functional project execution by collaborating with design, manufacturing, and software teams to deliver integrated engineering solutions.
Controls Engineer at INESFA (2009-02 – 2011-12)
- Delivered multiple automation and control projects by translating customer requirements into technical specifications and deploying solutions across industrial environments.
- Improved operational reliability of industrial systems by designing and implementing PLC-based automation, HMI interfaces, and industrial network solutions.
- Reduced equipment downtime and maintenance costs by troubleshooting and maintaining electrical systems, motors, generators, and control equipment.
- Improved system performance and integration quality by configuring industrial networks (EtherNet/IP, ProfiNet, Modbus TCP/IP).
