Customer Service Representative
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Business-minded individual with formal training in Business Fundamentals – Small Business (2021–2022) and experience in retail, hotel, and customer-facing positions. At ease assisting with routine business activities, interacting directly with clients, and maintaining precise and well-organized records. renowned for being trustworthy, amiable, and flexible in hectic settings. Receptive to a variety of business-related prospects.
Front Desk Receptionist – Edgewater Hotel, Whitehorse, YT (2022–2025)
Handled front desk and administrative duties in a fast-paced hotel setting. Assisted guests with bookings, rates, and general inquiries in person and by email. Managed cash and electronic payments while maintaining accurate daily records. Supported guest satisfaction efforts and helped train new front desk staff.
Cashier – Dollarama, Whitehorse, YT (2022–2023)
Processed high-volume transactions using POS systems. Assisted customers with product selection, returns, and exchanges, while following store procedures related to cash handling and safety.
Front-End Attendant – BarBurrito, Bradford, ON (2021–2022)
Took customer orders, processed payments, and supported service during busy periods. Maintained basic inventory and food-usage records using Excel and assisted with shift tracking and customer concerns.
I have completed business fundamentals certificate program where I learn Accounting, bookkeeping, administration and computer skills. i am currently pursuing Data analyst program at Humber college.