Harpreet Kaur

Detail-oriented and customer-focused Administrative Diploma graduate from CIOT College with nearly 2 years of retail customer service experience at Winners, along with restaurant and warehouse experience. Strong communication, organization, scheduling, data entry, customer service, and Microsoft Office skills. Proven ability to multitask, maintain accurate records, and work effectively in fast-paced environments.

Customer Service Associate at Winners (2024-08 – Present)

• Deliver exceptional customer service and assist customers with inquiries and purchases.
• Process transactions accurately using POS systems and handle cash payments.
• Maintain organized merchandise displays and stock inventory.
• Resolve customer concerns professionally and efficiently.
• Support daily store operations while meeting company standards.

Customer Service Associate at Gwalia Restaurant (2023 – Present)

• Assisted customers, processed orders, and handled payments accurately.
• Maintained a welcoming environment and resolved customer concerns.
• Worked efficiently during busy periods while ensuring high service standards.

Load Handler at Alliance Warehouse (2025 – 2026)

• Followed workplace safety procedures and maintained inventory accuracy.
• Organized shipments and supported warehouse operations in a fast-paced environment.
• Maintained cleanliness and safety standards throughout the facility.

Administrative Diploma – CIOT College (2023 – 2025)

Bachelor of Commerce – Guru Nanak Dev University (2017 – 2020)