Harpreet Kaur
CUSTOMER SERVICE • HOSPITALITY • RETAIL OPERATIONS
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About
Service-focused professional with more than 10 years of combined experience across quick-service restaurant, retail, fuel-station, and education environments. Brings a proven record of clear communication, dependable attendance, accurate transaction handling, and organized day-to-day execution. Experienced in POS operations, cash and card payments, food and beverage preparation, stock replenishment, safety procedures, and maintaining clean, customer-ready spaces.
Experience
Team Member - Tim Hortons - Edmonton, AB
(2026-04)
- Provide prompt, welcoming service in a fast-paced quick-service restaurant while maintaining order accuracy.
- Prepare coffee, specialty beverages, sandwiches, wraps, and baked goods consistently to established standards.
- Operate the POS system, process cash and card payments, replenish supplies, and maintain food-safety and sanitation requirements.
Customer Service Associate - Chevron Gas Station - Edmonton, AB
(2025-11 - 2026-07)
- Supported customers with fuel and convenience-store purchases, responded to inquiries, and addressed routine concerns professionally.
- Completed cash and card transactions accurately while supporting merchandise replenishment, inventory organization, and store upkeep.
Customer Service Associate - Esso Gas Station - Edmonton, AB
(2025-05 - 2025-10)
- Delivered courteous front-counter service, processed customer purchases accurately, and maintained an orderly checkout area.
- Replenished merchandise, maintained product displays, and contributed to a clean, safe, and customer-ready environment.
Lecturer - DAV College - India
(2015-07 - 2024-04)
- Planned and delivered lectures while communicating complex information clearly to diverse groups of students.
- Managed academic responsibilities, student support, schedules, and deadlines with professionalism and attention to detail.
- Strengthened transferable capabilities in leadership, conflict resolution, organization, and relationship building.
Education
Master of Science (M.Sc.) - Fashion Designing & Technology
Bachelor of Science (B.Sc.) - Fashion Designing
