Aaron Chang
Customer Service • Hospitality • Retail
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About
Globally-minded professional relocating to Canada on a Working Holiday Visa with 10+ years of international client-facing experience. Known for cross-cultural communication, a positive attitude, and ability to build trust with diverse people. Backed by real-world experience living abroad in Australia and engaging international visitors at trade exhibitions. Ready to bring energy and reliability to any service team.
Experience
International Sales Representative - Techman Robot - Taiwan
(2025-01 - 2025-12)
Managed North America accounts for collaborative robotics; all client communication conducted in English.
- Served as front-line representative at international trade exhibitions, greeting and assisting hundreds of walk-in visitors across multiple exhibition days
- Quickly assessed visitor needs and delivered tailored explanations in real time, maintaining energy and professionalism throughout long exhibition hours
- Handled client objections and inquiries professionally, maintaining high satisfaction across international accounts
- Coordinated with internal teams to ensure smooth order fulfillment and on-time delivery
International Sales Representative - Antung Corporation - Taiwan
(2021-06 - 2025-03)
Managed European OEM accounts (~USD $10M/year); delivered consistent service in a fast-paced environment.
- Served as front-line representative at ECIMA (Italy) trade exhibition, engaging walk-in visitors and representing the brand to a global audience
- Served as primary contact for European clients — responded to inquiries and resolved issues promptly
- Achieved 20% regional revenue growth in 2022 through trust-based relationship management
- Successfully onboarded 4 new client accounts, demonstrating ability to build rapport quickly
International Sales Representative - ShaYangYe Industrial - Taiwan
(2019-07 - 2021-06)
Executed 300+ projects/year across Europe, Middle East & Russia; strong multi-tasking and organizational skills.
- Maintained 70% project success rate while managing high volume of simultaneous client requests
- Built and maintained long-term relationships with international distributors and end customers
- Resolved complex client issues under time pressure, consistently keeping customers satisfied
- Grew regional sales 40% in 2020 through proactive outreach and consistent follow-through
Education
Bachelor - Information Management - Kainan University (2016)
Diploma - Information Technology - Queensland University of Technology (2013)