Harshpreet Kaur

Customer-focused and dependable Retail Sales Associate with experience in fast-paced retail environments including Joe Fresh and Walmart. Skilled in customer service, apparel sales, POS operations, cash handling, merchandising, inventory replenishment, product recommendations, and maintaining organised sales floors. Strong ability to understand customer needs, provide personalised product assistance, support sales goals, and maintain high visual and operational standards.

Professional, adaptable, and team-oriented with a strong commitment to creating a positive customer experience and representing the brand professionally.

SALES ASSOCIATE at JOE FRESH (2025-07 – Present)

• Delivered friendly, professional, and personalised service to customers in a fast-paced apparel retail environment.
• Assisted customers with product selection by understanding their needs and recommending appropriate merchandise.
• Supported sales goals through product knowledge, customer engagement, upselling, and cross-selling.
• Provided product information including sizing, availability, pricing, promotions, and merchandise features.
• Operated POS systems and processed cash, debit, and credit transactions accurately.
• Assisted customers with returns, exchanges, and general service inquiries according to company policies.
• Replenished merchandise and maintained a well-stocked, organised, and customer-ready sales floor.

SALES ASSOCIATE at WALMART (2024-06 – 2025-06)

• Provided friendly, efficient, and professional customer service in a high-volume retail environment.
• Assisted customers with merchandise selection, product information, availability, pricing, and purchasing decisions.
• Supported sales-floor operations through stocking, replenishment, zoning, recovery, and merchandise organisation.
• Maintained clean, organised, and visually appealing departments to ensure a positive shopping experience.
• Assisted customers in locating products and provided solutions to routine questions and concerns.
• Operated POS systems and processed customer transactions accurately when required.
• Supported inventory organisation and ensured merchandise was properly stocked and presented.

DIPLOMA in BUSINESS – St. Lawrence College