Heli Solanki
Detail-oriented Healthcare professional with Canadian experience in long-term care, resident services, laboratory operations, documentation, quality assurance, compliance, staff on
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About
Detail-oriented Healthcare professional with Canadian experience in long-term care, resident services, laboratory operations, documentation, quality assurance, compliance, staff onboarding, and healthcare support.
Background in a BAMS, and E-MBA in Hospital Healthcare Management, combining clinical knowledge with healthcare administration and operations. Experienced in electronic documentation, care-plan implementation, IPAC compliance, quality processes, team communication, onboarding, and customer service. Seeking a Healthcare Operations Coordinator, Program Coordinator, Clinical Operations Coordinator, or Healthcare Administrative Coordinator position.
Experience
Personal Support Worker - Yee Hong Centre for Geriatric Care - Markham
(2025-06)
- Provided person-centered care and ADL support to 10-12 geriatric residents per shift.
- Implemented care plans, monitored resident needs, maintained accurate documentation, and completed incident and escalation reports to support safe, high-quality care.
- Coordinated daily workflows, supported staff onboarding, and provided operational assistance through effective interdisciplinary communication and teamwork.
- Maintained privacy and confidentiality, followed organizational policies and IPAC requirements, and accurately documented resident information in EHR systems while supporting quality standards.
Laboratory Technician - Valor Distribution Company - Scarborough
(2024-11 - 2025-06)
- Performed laboratory testing and quality assurance checks on products, following SOPs.
- Prepared and processed samples and materials to support daily laboratory operations.
- Maintained laboratory records, documentation, and quality control data for audit readiness.
- Collaborated with teams resolve procedural issues and workflow delays.
Associate Process Guide - Amazon
(2023-04 - 2024-11)
- Supported workflow efficiency, process coordination, and daily operations.
- Guided team members on processes, procedures, and company standards.
- Assisted with training, onboarding, and operational problem-solving.
Resident Ayurveda Doctor - Government Ayurveda College & Hospital
(2018-11 - 2022-12)
- Managed patient consultations, treatment planning, and medical documentation.
- Provided patient care, clinical support, and treatment monitoring.
- Managed patient data entry, recall management, and medical records.
- Coordinated referrals and communication with healthcare providers.
Education
E-MBA - Hospital & Healthcare Management - D.Y. Patil University (2025)
B.A.M.S. - Bachelor of Ayurveda Medicine & Surgery - Parul Institute (2016)
